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Is Your QuickBooks Online Slow? Try These Steps to Fix

QuickBooks Online Slow

QuickBooks has successfully established itself in meeting the business needs of accounting and finance for millions of users. It is available in its traditional version of QuickBooks Desktop, and with the evolution of cloud hosting, QuickBooks Online has been launched for the app to be accessed from anywhere around the world. But with the perks, issues arise, and QuickBooks Online users sometimes search for “QuickBooks Online slow, how to resolve it?” In this blog, we will discuss QuickBooks Online Running Slow error and the best way to resolve it for a better experience with the Online version.

Is your QuickBooks Online Desktop App Running Slow? Call Support Number 1.855.738.2784 for Immediate Help and Assistance

Why is QuickBooks Online So Slow? Do you Meet these System Requirements?

System requirements

  • The computer must have a supported and updated browser.
  • PC: An Intel Core i5 or a compatible (2015 or newer) processor with 4GB of RAM.
  • Mac: Running OS X 10.11 or later.
  • Internet connection of 3 Mbps or more.
  • A screen resolution of 1440 x 900 or higher.
  • For Windows users: Adobe Reader 11.0 or higher is required for printing the forms and other necessary documents.
  • If you want to print documents using QuickBooks, you will need Laser-jet or Ink-jet printers connected to the computer.

Supported Browsers for Windows:

  • Google Chrome (this browser automatically keeps itself updated).
  • Mozilla Firefox (this browser automatically keeps itself updated).
  • Microsoft Edge

The browsers supported for Mac OS X:

  • Apple Safari 11 or later.
  • Google Chrome (this browser automatically keeps itself updated).
  • Mozilla Firefox (this browser automatically keeps itself updated). To preview and print forms, you also need the Firefox PDF Plugin.

Quick Fixes to QuickBooks Online Running Slow

Quick Fix 1: Check the Internet Speed:

Verify the internet connection speed you are getting. A web browser uses caches to fasten the process of opening the pre-accessed web pages, but once the limits exceed, it can slow the internet speed to run QuickBooks online. Check Internet Connection Speed.

Quick Fix 2: Close the other Running programs or tabs that are not necessary:

The fundamental troubleshooting step to resolve the QuickBooks Online running very slowly is closing the unnecessary programs and tabs. The programs and open tabs in the browser utilize the system’s power and take the internet connection width, which might cause the same.

Quick Fix 3: Update the browser:

The supported browsers get updated automatically, well, and good, but you can also update the browser manually to improve the speed of QuickBooks Online. The method to update is, go to the control panel and search for the browser, then perform the required operations to update the browser.

Quick Fix 4: Update the Flash or java:

The Flash and java make the QuickBooks dependent on it to represent invoices and several other features on the site. The reason for QuickBooks Online’s slow might be an outdated Flash and java installation.

Update Java

Update Flash Player

Quick Fix 5: Use a different browser to run QuickBooks Online:

QuickBooks usually runs on every browser, but if the above steps are not helpful to speed up the QBO, try running it on a different browser. Intuit suggests users use Google Chrome for a perfect user experience with QuickBooks Online.

Quick Fix 6: Disable power plugins:

Programs running in the background of your computer and multiple open tabs in the browser can slow down your machine, and QuickBooks Online, make sure you exit any program that you are not using and close any open tabs that you will not need further to improve the performance of your internet browser.

Quick Fix 7: Delete cookies:

Cookies are small messages that a web server sends to your web browser. Once the browser receives the cookies, it sends them back to the server as a response. It is problematic for the user if your cookies are sent back, and these cookies can lead to ads being opened or multiple pages showing up, which leads to QuickBooks Online Running Slow. Try to disable cookies under your internet browser settings and run QuickBooks online again.

Quick Fix 8: Install the Latest Updates of your Windows Operating System

Having your OS updated with the latest updates released by Microsoft ensures there are no bugs in the system that are causing your browser to lag. Follow the instructions below to update your Windows OS.

  1. Click the Windows Start button and go to Control Panel.
  2. Select System and Security and move to the Windows Updates section.
  3. Click Check for Updates and if any updates are available, click Download and Install.
  4. Restart your system and your Windows will get updated with the latest updated released.

IMPORTANT: If you face similar issues with QuickBooks Desktop, you can follow our article on QuickBooks Desktop Running Slow.

Hopefully, after following the troubleshooting steps mentioned above in the article, you have successfully resolved the “QuickBooks Online Slow” issues. In case if your QuickBooks Online is running slowly because of some technical reasons or out of the user’s knowledge, we suggest placing a call with the Support team at 1.855.738.2784.

Edward Martin

Edward Martin

Edward Martin is a Technical Content Writer for our leading Accounting firm. He has over 10 years of experience in QuickBooks and Xero. He has also worked with Sage, FreshBooks, and many other software platforms. Edward’s passion for clarity, accuracy, and innovation is evident in his writing. He is well versed in how to simplify complex technical concepts and turn them into easy-to-understand content for our readers.

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