Recommended Tips & Tricks to Resolve QuickBooks Error 6190

1. Press the Windows icon on the keyboard for the Start menu to pop up.
2. Type the words “Check for updates” and press the Enter key.
3. If Windows updates are available, click Install Now.

Case 2: When You Access The File Locally

Local access to the company file means you are opening your company file on the same system where you have installed QuickBooks. If this is where you face the QuickBooks error 6190 816, we encourage you to take the following steps:

Measure 1: Change The Names of Your .ND And .TLG Files

Network Data (.ND) and Transaction Log (.TLG) are configuration files, which are a crucial part of QB files. They enable QuickBooks users to access company files in a multi-user or network environment. So, when these files get damaged, users fail to access them.

Renaming these files is one solution that helps recreate them when you scan with the Database Server Manager and open the company file. You don’t lose any of the QB data with this process.

Modify the Names of the .TLG & .ND Files

1. Access the folder holding the company files.
2. Locate the files with .ND and .TLG extensions and the same name as your company file:
   1. ABCCompany.qbw.nd
   2. ABCCompany.qbw.tlg
3. Right-click these files individually and tap the Rename option from the dropdown list. Now, add .OLD at the end, turning these files to:
   1. ABCCompany.qbw.nd.old
   2. ABCCompany.qbw.tlg.old
4. Reopen QB and attempt to sign into your company file. Proceed to the next solution for QuickBooks error 6190 if this doesn’t work.

Measure 2: Access A Sample Company File

Addressing the error requires us to test whether the issue lies with QuickBooks or your company file. Therefore, following the steps to opening a sample company file is beneficial. If errors occur during the opening of the sample file, it indicates a potential problem with the QuickBooks installation. Follow the steps below:

1. Click “Open a Sample File” in the No Company Open window and hit any sample file from the list.
2. If the file opens successfully, proceed to the next solution for the error code 6190 in QuickBooks.
3. If the files don’t open, repair your installation files using Quick Fix My Program and QuickBooks Install Diagnostic Tool from the QB Tool Hub. We have explained the procedure below for your quick reference.

Quick Fix My Program

Quick Fix My Program

• Launch the QuickBooks Tool Hub by double-clicking its desktop icon.
• Select “Program Problems.”
• Click on “Quick Fix My Program,” and after the repair process is over, launch QuickBooks Desktop and open your data file.

QuickBooks Install Diagnostic Tool

QuickBooks Install Diagnostic Tool

• Access QuickBooks Tool Hub.
• Tap “Installation Issues.”
• Choose “QuickBooks Install Diagnostic Tool.”
• Let it finish, then reboot the PC after it’s done.
• Access QB Desktop and your data file.

Measure 3: Copy And Paste the Company File to The Desktop

With this solution, we will check whether the errors 6190 and 816 in QuickBooks lie in the location of your company file. We will carry this solution out by copying the company file to the desktop and attempting to open it from there. Our assessments will mean the following:

1. If the file successfully launches from the desktop, there may be damage to its original location.
2. It could be situated within too many folders, exceeding file path limitations.
3. If relocating the file doesn’t resolve the issue, it might indicate file damage.

Follow these steps to copy and paste your company file to the desktop and assess the results:

1. Navigate to the company file folder.
2. Locate and right-click on the .QBW file and select Copy.
3. Move to the Desktop, right-click anywhere on the screen, and choose Paste.
4. Next, you will hold the Ctrl key and open QuickBooks to access the No Company Open window.
5. Tap “Open or restore an existing company.”
6. Go to your desktop, access your company file, and open it. If the error 6190 persists, proceed to measure 4.

Measure 4: Restore a Backup Copy

If you want to check whether your current company file is causing the QB error code 6190, undertake the steps to restore a backup copy as follows:

Restore a Backup Copy

1. Access the File menu within QuickBooks and click Open or Restore Company.
2. Choose the option to Restore a backup copy and proceed by hitting Next.
3. Click Local Backup and choose the Next button.
4. Navigate through your PC to locate your backup company file, typically labeled ABCCompany.qbb.
5. Click a folder to save the restored company file and tap Open. Note: There is a risk of data overwrite if the backup is stored in the same folder as your existing company file.
6. To ensure no overwriting, consider renaming either the existing company file or the backup and keep distinct names. Alternatively, save the backup in a completely separate folder.
7. Once everything is ready, click Save. If any wizard appears questioning about potential data overwriting, choose the option that aligns with your preferences. Exercise caution to avoid unintentional overwrites.
8. Your newly restored company file is now ready for you to use.

If encountering an error during the restoration of the backup, adhere to these steps:

1. Verify that your computer is not set to host.
   • Open your company file.
   • Tap File and select Utilities.
   • If “Stop Hosting Multi-User Access” is there:
     1. Choose “Stop Hosting Multi-User Access.“
     2. Tap the Yes option in the “Stop hosting multi-user access” wizard.
     3. Next, confirm Yes in the “Company file must be closed”
2. Next, we will make sure the path to your company file does not surpass 210 characters.
   1. Go to your company file location.
   2. Highlight and copy (Ctrl + C) the path from the address bar.
   3. Paste or Ctrl + V the path into Notepad, and count the characters and spaces. Example: C:Documents and SettingsAll UsersDocumentsIntuitQuickBooksSample Company FilesQuickBooks 2024Sample_company_file.qbw is 125 characters.
3. Make another attempt to restore your company file.
4. If the 6190 816 error persists, proceed to measure 5.

Measure 5: Restore Your Backup via Auto Data Recovery

When you’re unable to restore the backup because your company file is damaged, using Auto Data Recovery can be beneficial in resolving the QuickBooks error codes 6190 and 816.

Case 3: When You Access the Company File over A Network

Accessing the company file over a network means you’re trying to open your company file saved on another PC or server. If you get QuickBooks error codes 6190 and 816 now, try the solutions below:

Fix 1: Verify Hosting Settings on Workstations.

We’ll start by checking the hosting settings on all the workstations and ensuring they are not enabled anywhere. Only your server system needs to be hosting multi-user access:

Verify the Hosting Settings

1. Access QuickBooks on your workstation and press the F2 key.
2. When the Product Information screen pops up, scroll to the Local Server Information section.
3. The hosting should be OFF.

Fix 2: Change ND And TLG File Names & Run the Database Server Manager

The explanation and steps for renaming Network Descriptor and Transaction Log Files are given in Case 2 > Measure 1. After you are over with the renaming process, we will run QuickBooks Database Server Manager on the network.

The QuickBooks Database Server Manager (QBDBSM) acts as the host for your QuickBooks company files. Restart it and conduct a scan of the QuickBooks files following the renaming of the .ND and .TLG files.

We will begin by launching the QuickBooks Database Server Manager from the QuickBooks Tool Hub.

1. Within the tool hub, hit Network Issues.
2. Select QuickBooks Database Server Manager. Install QuickBooks on your server if you haven’t already done so.
3. Access the QuickBooks Database Server Manager and choose Start Scan if your company file(s) are visible. If not, you should navigate to the location of your company file and then select Start Scan.
4. Open QuickBooks once again and attempt to enter your company file. If the QB errors 6190 and 816 persist, proceed to solution 3.

You can also access the QuickBooks Database Server Manager from the Start menu by searching for it and opening it.

Fix 3: Access a Sample Company File from Workstations

Follow the steps and details in Case 2 > Measure 2.

Fix 4: Copy The QB File to Desktop

Follow the detailed process in Case 2 > Measure 3.

Fix 5: Exit All QuickBooks Processes

Under this solution, we advise you to terminate all your QuickBooks processes that are active on the Task Manager. This can help remove background interruptions as follows:

End QuickBooks Processes from Task Manager

1. Enter your server system with the Administrator login credentials.
2. Use Ctrl+Shift+Esc to access the Task Manager.
3. Display Processes for All users and hit Users.
4. Terminate each QuickBooks process (QBW32.EXE, qbupdate.exe, and QBDBMgr.exe) by right-clicking them and tapping End Process.
5. Gain access to open the QB company file in multi-user mode.
6. If the error 6190 persists, proceed to fix 6.

Fix 6: Verify the Folder Permissions

If the folder where you store your file lacks the appropriate permissions, you might encounter the QuickBooks error code 6190 816. To resolve this issue, manage the permissions for the folder using the following steps:

1. Press the Windows icon, launch the Windows Start menu, and initiate File Explorer.
2. Right-click the folder keeping your company files, and hit Properties.
3. Move forward with the Security tab and then proceed to Advanced.
4. Click the QBDataServiceUserXX option and then Edit.
5. Allow the following permissions:
   • Traverse Folder/Execute File
   • List Folder/Read Data
   • Read Attributes
   • Read Extended Attribute
   • Create Files/Write Data
   • Create Folders/Append Data
   • Write Attributes
   • Write Extended Attributes
   • Read Permissions
6. In case your permissions are misconfigured:
   1. Right-click the folder keeping the company file and choose Properties.
   2. Access Security, then Edit.
   3. Select QBDataServiceUserXX and tap Full Control, then Allow.
   4. Click Apply, then OK.
7. Attempt to open your file and check if the error 6190 persists.

Fix 7: Add Firewall Ports to Exceptions

QuickBooks desktop error codes 6190 and 816 may arise if your firewall or antivirus program blocks access to certain QuickBooks programs or files. It is advisable to adjust your firewall ports and create an exception in your anti-virus software to prevent such issues.

Configure Firewall Ports

1. Press the Windows icon to get the Start menu.
2. Access “Windows Firewall” by typing the words in the Start menu.
3. Choose Advanced Settings.
4. Right-click Inbound Rules, then go with a New Rule.
5. Click on Port and proceed to the Next step.
6. Choose TCP.
7. Enter the required ports for your QuickBooks Desktop version in the Specific local ports area.
8. After you input the port number, click Next.
9. Choose the option of Allow the connection and proceed with Next.
10. Mark all profiles if you get requested, then select Next.
11. Create and name the rule.
12. Click Finish.
13. Repeat the exact process for Outbound Rules from Step 4.

Next, we will ensure Windows Firewall exceptions for QuickBooks programs:

• Click the Start menu in Windows by pressing the Windows
• Enter “Windows Firewall” in the search to launch it.
• Click Advanced Settings.
• Right-click Inbound Rules and go with a New Rule.
• Click Program here, then proceed with Next.
• Tap This Program Path and proceed with the Browse option.
• Choose any executable file, then tap Next.
• Tap the Allow the Connection option and move forward with Next.
• If prompted, check all profiles, then click Next.
• Create and name the rule.
• Repeat the exact process for Outbound Rules.

Fix 8: Access the File over a Trial Period of a Cloud Solution

You can take advantage of the trial period of a simple private cloud solution to identify the issue. Users will connect to your host computer through an internet connection. If they can operate in multiuser mode successfully, the problem lies within your LAN environment. In such cases, talk to QuickBooks support or purchase a third-party file repair service.

Fix 9: Turn Off Firewall or Antivirus

Turn Off your Antivirus

Look into the specific steps to turn your antivirus or firewall off so they don’t interfere with QuickBooks.

Bottom Line

Our in-depth blog for QuickBooks error 6190 ends here. We have attempted to include all the relevant tricks to apply when you get this error. We hope you are able to open your company file after these expert recommendations. However, if you face this issue or any other problem during this procedure, we recommend you contact our expert team at the toll-free number. We will address everything promptly.

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