If you are getting QuickBooks server busy error, you are most likely trying to access your company file while working in a multi-user environment. This error code comes with a warning stating that the server is busy or not responding for some reason. Pointing out various breakdowns and failures in the QuickBooks Desktop program and Windows operating system. With various causes and solutions, it becomes tricky to address the QuickBooks Desktop server busy error. Therefore, to save you from the struggle while fixing the server busy error message, we have prepared this elaborate guide. In this article, you will find the causes with simple explanations and straightforward solutions on how to solve server busy problem.
Resolving QuickBooks errors that emerge from the server requires the help of an expert with in-depth knowledge, and if you need one, dial +1- 855 738 2784 and get in touch with our QuickBooks Desktop experts for assistance.
What Exactly is the QuickBooks Server Busy Error?
QuickBooks server busy switch to retry error pops up when the server that QuickBooks needs to fetch data is busy handling several other programs. The error is accompanied by an error message that reads, “Server Busy. This action cannot be completed because the other program is busy.” However, this is not the sole reason to get the “server busy the action cannot be completed” error in QuickBooks, there are many other reasons for the error code. In this article, we will bring your attention to the reasons that could possibly lead to the QuickBooks switch to error.
Possible Factors that Cause the QuickBooks Server Busy Error Message
As you can comprehend from the error message. The error results from a busy program that QuickBooks needs to perform its various operations and functions. Here is a list of every reason for the server busy error.
- Several programs are running in the background of your workstation or on the server PC where the QB data file is stored.
- There are unseen notifications from other programs running on your Windows that need to be attended to.
- Running some security programs like Pivot Software Control, Vista Security, Spy Sweeper, or Windows Defender can put strict restrictions on QuickBooks Desktop and cause blockage, leading to the server busy error message.
- Missing Windows updates can lead to lagging and underperforming while handling multiple programs throwing the server busy error.
- General QuickBooks program issues that arise either because of misconfiguration or interference from other programs can also trigger QuickBooks error message server busy.
- There are issues in installing your QuickBooks Desktop due to installing QuickBooks from a corrupt installer file.
- Automatic backup software is backing up your QuickBooks Data while you’re trying to install QuickBooks.
- Server busy error can also appear when other programs, like an anti-virus app, scans your QuickBooks Desktop files.
- There are issues with the connection to your workstation. And the mapped drive where your QuickBooks data is saved might be damaged.
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Practical Solutions to Resolve the QuickBooks Update Server Not Responding Error
If you are encountering the QuickBooks server busy error code, follow the steps given below to eliminate it –
Solution 1: Terminate the Unwanted Programs Running on the Server Computer or Your Workstation
If you are accessing the company file on the server or remotely accessing QuickBooks. Follow the solution below to resolve the error. If you have your QuickBooks Desktop and the QB company file on the system’s local storage Perform the below-given steps on the same device.
- Firstly, exit all the programs running on the system and open Task Manager by pressing Ctrl + Shift + Esc keys to go to the Applications tab.
- Right-click the program you want to close and select End Task, followed by exiting the Task Manager.
- Run QuickBooks to see if this resolves the QuickBooks error missing name list problem.
Solution 2: Check Pending Notifications from other Programs from the Taskbar
Make sure that you check all your unseen notifications from other apps and programs.
- Look at the taskbar to see if there is any flashing icon, and click the icon to do as needed to close the prompt.
- This flashing icon could be a notification from your security program that needs your permission to remove the identified threats and issues.
- Once there are no notifications left, rerun QuickBooks to see if the server busy problem persists.
Solution 3: Exit and Temporarily Disable the Third-Party Windows Security Programs
If you have installed a third-party program like Pivot Software Control, Vista Security, Spy Sweeper, or Windows Defender. You will need to temporarily close them to get rid of the server busy issue. For this, click the upside arrow in the taskbar and right-click the security program’s icon to select the Exit/ Close option or any relevant option that will terminate the program on the system.
Solution 4: Get the Latest Updates on your Windows Operating System and Upgrade it
Your Windows OS needs to be up-to-date to eliminate the “server busy this action cannot be completed” error.
- Click the Windows Start button to search and access the Control Panel.
- If you don’t see the Control Panel in the Start menu, manually search it using the Windows search option and select System and Security or Windows Update.
- Click the Check for Updates option, and if the Install Updates option highlights, click it and restart your Windows.
- Prompt Windows to install the downloaded updates, and once done, rerun QuickBooks to see if the error is resolved.
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Solution 5: Run Quick Fix my Program Utility to Repair General QB Program Issues
Run the QuickBooks tool utility to fix the application issues and resolve the server busy problem.
- Download and install QuickBooks Tool Hub, which you can find online, and run the Tool Hub.
- Go to the Program Problems tab and select Quick Fix my Program tool to run a scan. It will start scanning your QuickBooks Desktop for any issues and automatically repair any issues found. After which you can run QuickBooks to check if this resolves the server busy error.
Solution 6: Disable Shared Download and Stop QuickBooks from Automatically Updating
Stop automatic QuickBooks updates and eliminate QuickBooks switch to error.
- Open Task Manager by pressing the Ctrl + Alt + Delete keys and select the Startup menu.
- Find and choose the QuickBooks Automatic Update program and select the option to disable automatic updates.
- Now run QuickBooks Desktop and go to the Help tab to click Update QuickBooks and move to the Options tab.
- Choose No for the Share Download option and select Close to save the above modifications.
- Choose No for the Share Download option and select Close to save the changes.
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Solution 7: Mend QuickBooks Desktop Installation Issues using the Install Diagnostic Utility
Run the tool hub again and activate the diagnostic tool to fix the issue.
- Rerun QuickBooks Tool Hub and go to the Installation Issues tab to select the QuickBooks Install Diagnostic Tool.
- Select the relevant options that prompt the program to start the repair and wait until the Install Diagnostic Tool completely repairs the QuickBooks Desktop installation, which might sometimes take up to 20 minutes.
- Once the QB Desktop is repaired, verify if the “server busy switch to retry” problem still exists.
Solution 8: Reconfigure and Close any Automatic Backup Software to Choose Manual Updates
Disable automatic backup and enable manual updates for QuickBooks Desktop
- If you have a program scheduled to automatically backup QuickBooks and other data online. Open it and go to the settings to change the settings to manually backup the data.
- Set a time when you don’t use QuickBooks if you want an automatic backup and if the program is currently backing up the data, wait till the backup process completes.
- Retry to use QuickBooks after the backup completes and check if you are still getting the server busy error.
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Solution 9: Terminate any Program or Application that might be Scanning the Files on the System
If some program is running on your system scanning your Windows and QuickBooks files. You will need to terminate it or wait until the scan process completes. These programs could be your security apps or a system cleaner app and can lead to the server busy error message.
Solution 10: Reconfigure Windows Firewall and Allow QuickBooks Desktop through it
You need to remove QuickBooks from the firewall restrictions list to prevent any blockage or interference.
- Go to the Control Panel, and select Windows Firewall to reconfigure it and then go to the Advanced Settings that you will find in the left pane.
- Locate and right-click Inbound Rules and click the New Rule option to select the Port option.
- Hit Next and checkmark the TCP option if not already selected to reconfigure the firewall.
- Enter the port specific to your QuickBooks Desktop program from the list of ports.
- Click Next once the port is entered and hit the Allow the Connection option, and enter a name for this new rule.
- Finally, click Finish to save the new rule and follow the same instructions to create an Outbound Rule for QuickBooks to eliminate the error message.
Solution 11: Clean Install QuickBooks Desktop by Activating the Utility
To resolve the “server busy the action cannot be completed” error, you need to completely reinstall QB without leaving any traces of the previous installation. This can be done by running the QuickBooks Clean Install Tool that you can access by running the QuickBooks Tool Hub. However, before reinstalling QuickBooks, always backup your data file to an external storage device or the cloud to avoid any data loss.
Solution 12: Activate the Selective Startup Mode from the Run Window
Switch Windows to Selective Startup Mode to check if some other program is causing the Server Busy Error in QuickBooks
- Press Windows + R to enter MSConfig in the Run dialog box and press Enter.
- Checkmark the Selective Startup Mode option under the General tab and click Apply and OK.
- Press the Windows + R keys again to enter Services.msc in the Run box and press Enter.
- Find and select IntuitFCS service from the list of services and click Stop from the left pane, followed by restarting your Windows.
- If the issue is resolved in Selective Startup Mode, there is interference from some other program installed on your system, and is causing the error.
If you have made it up to the end of this article, you are probably still dealing with the Server Busy Error in QuickBooks. Although we provided every possible troubleshooting solution to fix the server busy error in QuickBooks. There is still a possibility that the error message remains unresolved. This happens when some unseen faults are hidden deep in the operating system. We need to closely inspect your system to fix these unknown issues. You can contact us for professional assistance in resolving the QuickBooks server busy error by dialing our support number at +1- 855 738 2784.
QuickBooks Server Busy Error – FAQ
What Causes the QuickBooks Server Busy Problem?
The server busy error in QuickBooks can be a result of some connection issues. Background programs running on your system can also cause the error code.
How to Overcome Server Busy Error in QuickBooks Desktop
The most efficient method is to run the QuickBooks Install Diagnostic tool and Quick Fix my Program tool from the tool hub to eliminate the error.