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QuickBooks Error C=387 – Unexpected Error in QB FIXED

QuickBooks error C=387 is one of the C series that appears when opening QuickBooks or working in the company file. Issues with your company file or database cause interruptions and prevent you from any company file-related operations like working in payroll, saving transactions, reports, and others. Error code C=387 suddenly pops up on your screen with an error message that states, “Unexpected error: An error has occurred in QuickBooks. Please restart QuickBooks and try again. If this error experience continues, please note the C= value and contact . C=387.” Let’s discuss how to fix this error quickly.”

If following QuickBooks error C=387 steps is becoming difficult, let our technical experts come to fix your problem. Dial our toll-free number +1.855.738.2784 and get the error fixed in no time.

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What Triggers Error Code C 387 in QuickBooks?

QuickBooks unexpected error C=387 appears due to a damaged invoice template. Problems in your file can also bring forth this error.

Methods to Remove Company File Error 387 in QuickBooks

Finally, here are the methods to solve the company file error QuickBooks C=387 in question, and you must be careful when following these technical steps. However, before implementing them, back up your company file through the following steps:

  1. When you access QuickBooks Desktop, visit the Help
  2. Click Back Up Company, then choose the Create Local Backup
  3. Hit Local Backup, then
  4. Tap Browse in the Local Backup Only tab and determine your company file location.
  5. Hit OK once done and tap Save it now, then

Method 1: Use QuickBooks File Doctor from the Tool Hub

QuickBooks File Doctor Utility is handy when your company file is disrupted and contains internal issues.

QuickBooks File Doctor
QuickBooks File Doctor

Step 1: Get QuickBooks Tool Hub on your System

The QuickBooks Tool Hub helps a user tackle common issues in the application, and before initiating the installation process, review that your operating system is Windows 10 64-bit.

QuickBooks Tool Hub
QuickBooks Tool Hub
  1. Exit the QuickBooks Desktop program and open Internet Explorer.
  2. Download the latest QuickBooks Tool Hub Select an easily accessible location to save the download Tool Hub file. Once you choose the location, the Tool Hub file download process will initiate.
  3. After the QuickBooksToolHub.exe file download is complete, double-click to start the installation.
  4. Agree to the terms and conditions as you follow the InstallShield instructions to complete the Tool Hub installation.
  5. Finally, when the tool is installed, its icon will appear on the desktop screen.

Step 2: Run QuickBooks File Doctor

  1. You must open the Tool Hub home screen and click on Company File Issues.
  2. Choose the Run QuickBooks File Doctor option to launch it. Sometimes, you may not see the File Doctor option; in that case, you must use the search option to launch it manually.
  3. On launching the QuickBooks File Doctor, click on the company file you want to check using the drop-down menu.
  4. Choose Check your file (middle option only) before selecting Continue.
  5. Enter the QuickBooks admin password before proceeding with the Next

Soon, the scan will start, which may take time based on the company file’s size. However, once it is complete, access your company file and see if any error hinders the operation or not.

Method 2: Run the QuickBooks Rebuild Data Utility

The repair utility in QuickBooks Desktop can help users fix issues like C=387 QuickBooks. It will help return the things to their default order. After backing up your data to prevent data damage, undertake the following steps:

QuickBooks Rebuild Data Utility
QuickBooks Rebuild Data Utility
  1. Open the QuickBooks Desktop and navigate to the File
  2. Choose the Utilities option in this section.
  3. Further, hit the Rebuild data
  4. Press OK and let the rebuild process finish.
  5. After the rebuilding process finishes, open your company file to check the status of the error.
  6. You should also Verify Data to look for errors in the company file by clicking File, then Utilities, and Verify Data.

Method 3: Creating an Invoice

If a damaged invoice is the cause of error C=387 on your system, undertake the following steps to resolve it:

  1. Go to the Customer menu and choose the option to Create Invoice.
  2. Add a customer and an amount with the item.
  3. On the upper-left side of the invoice, choose Save.
  4. Now, hit Delete on the upper-left side of the invoice and hit OK when the Delete permission dialog box appears.
  5. End by closing and reopening the invoice to test for the rectification of the error.

These were some of the most promising solutions curated by experts to resolve error C=387 in the shortest time possible. If you still see the QuickBooks Error C=387, waste no time calling the support team at 1.855.738.2784.


Which tools are necessary to have before troubleshooting error C=387 in QuickBooks?

You must have the following tools on your system:
1. QuickBooks File Doctor Tool.
2. QuickBooks Rebuild and Verify Data utilities

How does the error c=387 impact QB operations?

QuickBooks operations may face sluggish performance and crashing windows due to the C=387 error. The inability to access the company file, create invoice templates, and run the traditional QB operations are other drawbacks of this issue.

Which QuickBooks version faces the error C=387?

QuickBooks error C=387 may arise in QuickBooks Premier 2018 and several other older versions of QuickBooks Desktop.

Edward Martin

Edward Martin

Edward Martin is a Technical Content Writer for our leading Accounting firm. He has over 10 years of experience in QuickBooks and Xero. He has also worked with Sage, FreshBooks, and many other software platforms. Edward’s passion for clarity, accuracy, and innovation is evident in his writing. He is well versed in how to simplify complex technical concepts and turn them into easy-to-understand content for our readers.

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QuickBooks Error C=387 - Unexpected Error in QB FIXED
Let’s unravel why you suddenly get an unexpected QuickBooks error C=387. This blog dives into the reasons and practical fixes for this error.
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Accounting Helpline
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