QuickBooks is a blessing for a large percentage of the population, as it provides premium level accounting features to its users. Nevertheless, it has an infamous set of operators who are troubled with the occurrence of uncommon technical faults such as – QuickBooks Error 3003. This error usually comes up after the user has updated the application but has lost sync with the company file. Many times, QB has to be resynced in order to maintain the fluency of its operations, or else it could lead to an unrecoverable error. A misconfiguration in the security settings of the device could also provoke this glitch to come up. This blog is an honest attempt at this error in the most authentic manner and also aims to provide effective troubleshooting for the same. Read it till the end.
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How to Identify Error 3003 in QuickBooks?
Here are some simple symptoms you may notice that will help you differentiate this error from other recurring QB errors –
- An unanticipated shutdown of the running programs on your system.
- Blurred view of the buttons in QuickBooks home screen.
- No response was received from the application despite numerous attempts.
- Periodic screen freezing or crashing of the program.
- When the company file does not open up.
- If certain tabs in QB start greying out suddenly.
Key Points that give rise to QuickBooks Desktop Error 3003
Below is a listicle of the most common factors that trigger QB Error Code 3003. There can be multiple hidden causes too –
- If the company data file lost its sync with QuickBooks Desktop.
- The device storage is full and is unable to contain any more data or available updates.
- Sudden shutdown of the application, leading to an inability to restart correctly.
- Incorrect settings in the Windows Firewall, that could possibly hinder QB tasks.
- Damage in the data file due to the presence of a malicious software in the device.
Instant Resolutions for QuickBooks Error Code 3003
We will now be looking at the most vital part of the blog, where QuickBooks Database Error 3003 will be eliminated by updating Windows to the latest version, verifying the status of one of QB’s processes and mentioning QB as an exception in the Firewall –
Troubleshooting Method 1 – Download the Newest Windows Update in your Device
When your Windows version is not compatible with the QB installed on your device, you must download the latest versions. This also protects your system from potential threats –
- Tap on the Windows icon and open the Start menu.
- In the search panel, type Settings and select the Settings tab.
- When directed to a new window, choose Change PC Settings.
- Click on the Update and Recovery button and then hit the Update Now tab.
- Press Check for Updates and allow the program to search if there are any latest updates available online.
- Download the updates.The program will ask you to install them, follow the on-screen instructions for the same.
- Now, reboot your computer and access QuickBooks Desktop.
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Troubleshooting Method 2 –Review if QuickBooks Processes are Running Actively
One of the prominent QuickBooks executable files is the dbmlsync.exe. This file should not be deleted from the device, and should always be active in order to let QB work. Check if the file is in the right condition, following the steps below –
- Go to the QuickBooks Connector (OneSaas) dashboard.
- Click on the Manage tab and then select the Sync Now option from the drop-down menu. Doing this will automatically start a sync process in the background.
- Minimize this window so that you are on your desktop screen.
- Tap on the Ctrl + Alt + Del keys together to trigger a menu.
- Choose the Start Task Manager option.
- Now, go to the Processes section and search for “dbmlsync.exe.”
- If this process is running in the window, everything is good to go. Or else, you must get in touch with one of our pro-advisors right away to check for a deeper issue.
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Troubleshooting Method 3 – Add QuickBooks Desktop as an Exception in Firewall
Security applications like Windows Firewall may identify QuickBooks Desktop as a potential threat to the device. You must exclude QB from such scans through the below instructions –
- Tap on the Windows icon, and click on the search panel in the Start menu.
- Type Windows Firewall and select the Windows Firewall option.
- You will be directed to a new window.
- Press the Advanced Settings option, move to Inbound Rules and click right on it.
- Choose the New Rule option.
- Select Program and hit the Browse button.
- Now, select This Program Path and tap on the Next button.
- Choose one QB executable file and click on Next. You will have to perform these steps for all the executable files in QuickBooks.
- Press the Allow the Connection option, and go to Next.
- Double-check that all the profiles listed here have been marked. Press Next again.
- You must now name this rule as “QBFirewallException(name.exe).
- Perform these steps for all the executable files, and later create Outbound Rules similarly.
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Let us now conclude this elaborative blog that talks about various causes, symptoms and solutions that concern one of the most troublesome errors in QB – QuickBooks Error 3003. We hope that you can find the most suitable solution for the issue you are facing, in the information shared above. However, if you have tried all the possible troubleshooting and still hanging by a thread, it is best to consult one of our certified specialists immediately. They can check this problem in a better manner, and provide the right guidance. Call 1.855.738.2784 to connect.
Edward Martin
Edward Martin is a Technical Content Writer for our leading Accounting firm. He has over 10 years of experience in QuickBooks and Xero. He has also worked with Sage, FreshBooks, and many other software platforms. Edward’s passion for clarity, accuracy, and innovation is evident in his writing. He is well versed in how to simplify complex technical concepts and turn them into easy-to-understand content for our readers.