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QuickBooks Error 15101 | Solutions Simply Answered

QuickBooks Error 15101

When updating QuickBooks payroll, you may receive QuickBooks Error 15101 that usually appears when QuickBooks cannot connect to the internet to download the updates. Internet connectivity errors create problems while updating payroll and features and cause issues updating bank feeds in QuickBooks Desktop. QuickBooks update error 15101 falls under the category of 15XXX series of errors, and you might get different error codes depending on the cause of the failure. QuickBooks displays error code 15101 when running payroll updates to download the latest tax tables. Follow the steps mentioned below in this article to get rid of QuickBooks error 15101 quickly.

Call Payroll Support Number +1- 855 738 2784 & Learn How to Fix QuickBooks Error 15101 from our Certified experts

What is the meaning of QuickBooks Error 15101?

QuickBooks error 15101 is one of the 15XXX series of errors that show up when you try to get the QuickBooks Desktop program’s or payroll’s latest updates. A missing or outdated digital signature certificate is often responsible for triggering error 15101. However, there is also a slight possibility of getting into the same situation because of other issues that you can find in the next section of this article.

Brief Description of Why QuickBooks Encounters Error 15101

Below listed are some of the common reasons that trigger error 15101 in QuickBooks :

  1. All QuickBooks services are not started on Windows.
  2. QuickBooks is not set to use Internet Explorer as the default browser to retrieve internet connection settings.
  3. Windows Firewall is preventing QuickBooks from connecting to the internet.
  4. Some other third-party application is interrupting QuickBooks internal processes causing error 15101.

IMPORTANT: If you are also getting another 15XXX series of errors, then click the link below and follow the detailed instructions listed in the article for a quick resolution.

  1. QuickBooks Error 15106
  2. Error 15223
  3. QuickBooks Error 15240

Solutions to Rectify QuickBooks Payroll Update Error 15101

Solution 1: Run QuickBooks Reboot.bat File

  1. Exit QuickBooks Desktop and right-click the QuickBooks icon from the Desktop.
  2. Select Properties and select Open File Location.
  3. Locate and right-click Reboot.bat file and select Run as Administrator.QuickBooks Reboot.bat file
  4. Your system will display a command prompt window scrolling QuickBooks files.
  5. Make sure you do not manually exit the command prompt window.
  6. Once the Reboot.bat file finishes repairing QuickBooks services, the command prompt window will close automatically.
  7. Now open QuickBooks and try to run payroll once again, and if you are still getting QuickBooks Desktop Update error 15101, follow the next troubleshooting step.

Solution 2: Set Internet Explorer as your Default Internet Browser

  1. Open Internet Explorer and click Tools or the Gear icon from the top right corner of the browser.
  2. Select Internet Options and navigate to the Programs tab.
  3. Click the Make Default button.
    Make Internet Explorer Default Browser
  4. Hit OK to save changes.
  5. If you are using Windows 10, follow the article Change your default browser in Windows 10 for detailed instructions.

NOTE: Before following the next troubleshooting step, make sure to take a backup of your company file data to avoid any data loss.

Solution 3: Reinstall QuickBooks in Safe Mode

  1. Reboot Windows and repeatedly press the F8 key on your keyboard.
  2. Windows will now display the Safe Boot options.Windows Safe Mode Option
  3. Select Safe Mode from the navigation keys on your keyboard.
  4. Hit Enter and the Windows will now boot in safe mode.
  5. Press Windows + R and type appwiz.cpl.
  6. Press Enter and double-click QuickBooks Desktop from the list of installed programs.
  7. Follow the prompts to completely remove QuickBooks from Windows.
  8. Download the QuickBooks setup file from the QuickBooks Product Download page.
  9. Double-click the file from the downloads of your computer and follow all the instructions displayed on your screen.
  10. Complete the product registration process and update QuickBooks payroll again without delay.

Solution 4: Reconfigure Windows Firewall to Exclude QuickBooks from the Firewall’s Blocked Programs List

For detailed instructions, follow the article How to Allow Programs through the Windows Firewall.

Solution 5: Restart QBConnector.exe Process

  1. Using Ctrl + Shift + Esc open Task Manager.
  2. In the Task Manager Window, look for QBConnector.exe under the Processes tab.QuickBooks Web Connector Process
  3. Right-click on it and select End Process.
  4. Finally, restart QuickBooks and check if the problem is resolved.
To Sum up

If QuickBooks error 15101 is now resolved, make sure to switch Windows back to the normal mode from the safe mode. There are chances that the QuickBooks update error might still be bothering you after following all the troubleshooting steps. If this is the case, we suggest users dial Desktop Support Number +1- 855 738 2784  to get in touch with a certified professional for quick help and support.

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