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QuickBooks Error 557: Complete Troubleshooting Manual

QuickBooks Error 557

QuickBooks Payroll is one of the best tools businesses use to pay their employees quickly and reliably. It plays a vital role in employee payroll management. Even a single glitch in the settings or a payroll error can negatively affect a business’s reputation. QuickBooks Error 557 is one of the errors that users might face while updating or configuring payroll and prevents payroll from functioning accurately, sometimes even crashing your system. This standard payroll error may cause significant trouble and inconvenience to users. If you’re struggling with this problem, we urge you to dig deeper into our exhaustive guide. Find the reasons that may lead you to QB error 507 and resolve it with our expert solutions.

Call Payroll Support Number +1- 855 738 2784 if you are also dealing with QuickBooks error 557 as there are numerous factors involved behind this error and needs in-depth analysis to find the exact cause of the problem that can only be performed by a certified Payroll Support Specialist.

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What is QuickBooks Error 557?.

QuickBooks Error Code 557

QuickBooks Error Code 557

QuickBooks faces various errors during the program update progress, including error 557. In most cases, Windows 7, 8, XP, and Vista users encounter this issue in their device while or after downloading the newest QuickBooks Payroll updates. However, the error is not limited to only these Windows versions; the latest ones might also be affected. The error that comes with this text saying, “QuickBooks has encountered a problem and needs to be closed. We are sorry for the inconvenience,” is triggered due to an inactive subscription of payroll. Experts suggest downloading the updates in the Selective Start-up mode might resolve the issue, but if you have tried the trick and it did not work for you, keep reading the blog until the end.

What Causes Error 557 in QuickBooks Payroll?

Damaged Windows or QuickBooks files are one of the primary causes of this error. Other factors include-

  1. Partial or faulty update of QuickBooks application.
  2. Improper installation of QuickBooks application.
  3. In case the Windows crashes because of improper computer shutdown.
  4. Malware or virus attack on the Windows system files.
  5. Improper configuration of QuickBooks application.
  6. Inactive payroll subscription
  7. Multiple active payroll agreements with an inactive Direct Deposit agreement
  8. Data damage within QuickBooks company file
  9. Using an outdated or unpatched QuickBooks Desktop version
  10. Incorrect service key entry for QuickBooks payroll
  11. Incompatibility between QuickBooks Desktop version and Windows operating system
  12. Entering an invalid number or EIN (Employer Identification Number)

Points to Consider to Quick Fix Error 557

Before delving into fixing QB error 557, fulfill these points:

  1. Make sure your QuickBooks Payroll subscription is still active.
  2. Ensure that your Payroll tax table is up to date.
  3. To avoid data loss, always create a company file backup before restoring the system.
  4. After Windows restoration, you need to install the latest QuickBooks updates to avoid further issues.
  5. If you are not sure about any of the points given above, then to avoid any critical error or misconfiguration, call us at +1- 855 738 2784.

Solutions to Quickly Resolve Error 557 in QuickBooks Desktop

Here are our suggested solutions to help you fix QuickBooks error 557:

Solution 1: Install QB Desktop Updates Recently Released by Intuit

Begin by updating the QuickBooks Desktop app and having the latest release:

Update QuickBooks

Update QuickBooks

  1. To check if your QuickBooks Desktop is missing updates, go to the Help tab in QuickBooks and click Update QuickBooks Desktop.
  2. Now, go to the Update Now tab in the next QuickBooks Update window.
  3. As soon as you click the Get Updates option, QuickBooks will start downloading the updates if any are available.
  4. You will now have to restart QuickBooks to prompt it to install the updates.
  5. Click the Install Updates option when QuickBooks restarts.
  6. Retry to install the payroll updates now and check if this eliminates error code 557.

Solution 2: Re-register QB by deleting the EntitlementDataStore.ecml File

Deleting the EntitlementDataStore.ecml file will help re-register QB and fix error 557:

EntitlementDataStore.ecml File

EntitlementDataStore.ecml File

  1. Open Windows File Explorer by pressing the Windows + E keys together and navigating to the “C:\ProgramData\Intuit\Entitlement Client\v8” folder.
  2. Look for and right-click the EntitlementDataStore.ecml file.
  3. Select Delete and confirm the action by pressing Yes.
  4. Run QuickBooks, and when prompted, enter the product registration information to activate it.
  5. Install QuickBooks Desktop updates and retry to install the payroll updates now.

Solution 3: Reactivate your QuickBooks Subscription if it is Expired

If your QB subscription is outdated, reactivate it as follows:

Reactivate your QuickBooks Subscription

Reactivate your QuickBooks Subscription

  1. Go to the QuickBooks CAMPs login page and sign in to your QuickBooks account.
  2. Move to the Manage your QuickBooks page and select what you need to reactivate.
  3. Go to the Product & Services section and move to the Payroll Subscription tab.
  4. You can see the status of your payroll subscription under the blue-colored toolbar.
  5. If you see Canceled as the status of your payroll service, hit the Resubscribe option and verify the information on the next screen.
  6. Ensure all the info in the Reactivate Subscription fields is correct.
  7. Now click Save and Continue and verify the billing and subscription info.
  8. Once all this is done, click Reactivate and click Got it! When the subscription is reactivated.
  9. Rerun QuickBooks and update the payroll to see if this resolves error 557.

Solution 4: Use System Restore

Using System Restore, you can reconfigure your system and application settings to the last best-known state. As it eliminates all the incorrect settings of Windows applications clashing with QuickBooks, it will get QuickBooks Error 557 fixed.

Use System Restore

Use System Restore

  1. Use your Administrator Account to log in to your computer.
  2. Hit the Start button and click Accessories -> System Tools -> System Restore.
  3. Now, select a Restore Point that you have created earlier or from the automatically created restore
  4. points (Select the most recent restore point).
    Click the Next button.
  5. Now, wait until the System Restore is in progress. (For detailed instructions, follow the article How to Use System Restore in Windows).
  6. After successfully restoring your system, restart the Windows.
  7. Now, open the QuickBooks application again.

Solution 5: Run the 3371-error Fix

To resolve the 557 QB error, use the QuickBooks Tool Hub, which includes the 3371 Error Fix feature and can assist with product activation. Here are the steps to follow:

Run the 3371-error Fix

Run the 3371-error Fix

  1. Exit QuickBooks.
  2. Download the most recent rendition of the QuickBooks Tool Hub.
  3. Run the downloaded file (QuickBooksToolHub.exe).
  4. Track the on-screen instructions to install the tool and agree to the terms and conditions.
  5. Once the installation ends, double-click the icon on your Windows desktop to open the QuickBooks Tool Hub.
  6. In the QuickBooks Tool Hub, choose “Installation Issues.”
  7. Choose “3371 Error Fix” and click “OK.”
  8. Launch QuickBooks Desktop and access your data file.

After using the tool, verify if the error message still appears.

QuickBooks serves its customers with the best support, and for every QuickBooks product, experts are available 24/7 to resolve queries and issues you are facing. You can call Our Payroll Number at +1- 855 738 2784 if you are dealing with any Payroll-related issues.


What is QuickBooks error 557 in Payroll?

QuickBooks Error 557 is encountered during the payroll upgrade process, displaying a message indicating a critical issue that wants you to shut down QuickBooks. This error is commonly reported on Windows XP, Vista, 7, and 8 operating systems. It can manifest either during the update procedure or immediately after a successful application update. Several factors can trigger this error, including an inactive payroll subscription and incorrect configuration settings. Additionally, these errors may result from incorrect syntax or commands due to low disk space or insufficient storage capacity.

Why do I see QuickBooks error 557?

QuickBooks error 557 appears because of the following factors:

  1. When the user’s payroll subscription is inactive.
  2. If the QuickBooks application is not updated to the latest release.
  3. Issues with a weak or non-functional internet connection.
  4. Errors can arise from incorrect configuration settings.
  5. Ambiguities in Windows systems due to incorrect inputs, accidental file deletions, or missing files in the directory.
  6. In some cases, virus or malware infections may contribute to these errors.
  7. Errors may occur if the installation process is aborted.

What scenarios prompt you to see QB error 557?

You may witness QB error 557 because of the following scenarios:

  1. When you try updating QuickBooks Payroll
  2. When your payroll subscription expires
  3. When your company file is corrupt
  4. When you’re managing or accessing your payroll data
  5. When your Windows OS is ambiguous
  6. When your internet connection is weak
  7. When your configurations for QB aren’t correct
  8. When you have virus or malware infections in the system
  9. When you input incorrect syntax or commands due to low disk space or insufficient storage capacity

How do I resolve QuickBooks error 557?

QuickBooks error 557 will go away with the following solutions:

  1. Update QuickBooks: Ascertain that your QuickBooks software is up to date with the newest updates and patches.
  2. Check Your Internet Connection: Ensure that your internet connection is dependable and working properly, as many QuickBooks functions rely on internet access.
  3. Verify Payroll Data: Double-check your payroll data for accuracy and completeness. Incorrect or missing data can transpire errors.
  4. Run the QuickBooks Repair Tool: QuickBooks provides a Repair Tool that can help fix common payroll-related issues.

What are the symptoms of QuickBooks error 557?

The symptoms of QB error 557 are given below:

  1. You might notice an error message with code 557 before you encounter the error while updating the payroll.
  2. If you run other programs on your Windows PC, they might also start to lag.
  3. The performance of your Windows operating system will degrade.
  4. Hardware devices might also stop responding, like your mouse and keyboard.
QuickBooks Error 557: Complete Troubleshooting Manual
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QuickBooks Error 557: Complete Troubleshooting Manual
If you’re getting QuickBooks error 557 & are clueless about your next steps, consider this troubleshooting guide with simplified solutions.
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Accounting Helpline
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