QuickBooks Print and PDF Repair Tool: How to Fix Print Problems

Last Updated on June 6, 2025

Although QuickBooks makes it easy to print, email, and save .pdf files, the software sometimes runs into problems. For instance, you might find yourself unable to save your reports as PDF forms or software when it shows an error message, stating that it is missing a PDF component.

It is important to address this situation to resume printing invoices, reports, etc., and save or share them. This is what the QuickBooks Print and PDF Repair Tool does. In this blog, we will get to know about the QuickBooks PDF Repair Tool, how to run it, and other ways to fix printing issues.

QuickBooks Print and PDF Repair Tool can help you troubleshoot problems related to PDF and printing. However, such issues can often be tricky and time-consuming to resolve yourself, and we recommend that you seek assistance from our Accounting Helpline’s expert. Dial 1.855.738.2784 to speak to us!

An Introduction to QuickBooks Print and PDF Repair Tool

Intuit designed the QuickBooks Print and PDF Repair Tool to help you resolve all the problems related to the umbrella of print and repair.

Thus, when you can’t save your invoice or reports, print or email it, this can be your go-to tool to self-troubleshoot the problem.

It comes with QuickBooks Tool Hub, and thus, you don’t need to download and install it separately. All you need to do to run this tool is to get QuickBooks Tool Hub on your computer.

The tool is suitable for all QBDT versions, including QB Desktop Contractor’s Edition and QuickBooks Desktop Enterprise.

Minimum System Requirements to Run QuickBooks PDF Repair Tool

QuickBooks PDF Repair Tool (also called Print & PDF Repair Tool) is an application, and thus, your computer needs to meet specific requirements for it to run smoothly.

1. You need a strong and stable internet connection to download the Print & PDF Repair Tool file in the background from QB Tool Hub.
2. Minimum Random Access Memory (RAM) is 1 GB, and 512 MB free space on the hard disk.
3. Your monitor should have a screen resolution of 1024 x 768 or higher.
4. The computer processor needs to be 266 MHz or faster.
5. The tool runs on all recent Windows operating systems.

Different Errors That QuickBooks Print & PDF Repair Tool Can Fix

Here is a look at some common errors that you can address with the help of the QuickBooks PDF and Print Repair Tool.

This involves problems with PDF converter activation, printing transactions or reports, reconciling, saving forms or reports as PDF, etc.

“QuickBooks PDF Converter Activation Error -20, -30, or -41.”

“QuickBooks could not save your form or reports as a .pdf.”

“QuickBooks is not responding.”

“PDF Converter shows offline.”

“You cannot print directly to the QuickBooks PDF Converter.”

“The reconcile window disappears or doesn’t show. There is a problem connecting to your currently selected printer, Microsoft XPS Document Writer on XPS port.”

“Error: QuickBooks can’t complete the current action due to a missing component: Missing PDF file component.”

“Error 1722 or 1801 when installing PDF Converter.”

“Problems printing transactions or reports.”

“Could not print to printer.”

“The device is not ready.”

“Unable to save as a .pdf file.”

“QuickBooks freezes when you try to reconcile accounts.”

“Print Driver Host for 32-bit Applications has Stopped Working.”

“Unrecoverable error.”

Now, let us get to know what leads to printing problems in QuickBooks.

Understanding Where the Print and PDF Problems Lie in QuickBooks

The QuickBooks Desktop application and Windows components work together to help you print the file or save it as a PDF.

Here are different things that can go wrong and result in printing or PDF problems on the desktop application:

1. The Windows user you have signed in with lacks access to the XPS Document Writer, or doesn’t have the Windows user access permissions required.
2. There could be something restricting the QB from connecting to the printer or Microsoft XPS Document Writer on the XPS port.
3. Printing and PDF problems in QuickBooks can often result from missing or unsupported drives.
4. Your printer might have gone offline, is not responding, or is not activated or set up correctly. The device simply might not be ready.
5. An antivirus or Windows Firewall interrupts the print process.
6. The MSXML installation is missing, corrupt, or damaged.
7. Finally, the Windows print spooler service might be idle.

Now, let us see how to troubleshoot print and PDF problems with QuickBooks Desktop by running the tool mentioned above.

How Do I Run the QuickBooks PDF and Print Repair Tool?

It is quite simple to run the QuickBooks Print and PDF Repair Tool. Here are the pointers to help you do so.

Step 1: Download & Install the QuickBooks Tool Hub

To download and install QuickBooks Tool Hub, follow these steps given below to avoid any mistakes:

1. Start by ensuring that QuickBooks is closed.
2. Go to your primary browser and download its most recent version (1.6.0.8)  from the Intuit official website.
3. Save this downloaded file (QuickBooksToolHub.exe) to a specific folder so you can reaccess it easily.
4. Open the downloaded file to install it.
   
5. Complete the installation on-screen process and agree to the Terms and Conditions. 
6. After completing the installation, double-click the Tool Hub icon on your Windows desktop.

Step 2: Launch the QuickBooks PDF and Print Repair Tool

To run the QuickBooks Print and PDF Repair Tool, follow these steps:

1. Open QuickBooks Tool Hub and head to the Program Problems tab.
   
2. In this tab, you will see the QuickBooks PDF & Print Repair Tool. Click on it, and it will take approximately a minute to run.
3. Once done, restart the computer.

Thus, you can print, email, and save as a PDF from QB. If the problem doesn’t resolve, head to the next method to resolve it.

Other Ways to Fix PDF and Print Problems with QuickBooks Desktop

Now, we will examine some quick and comprehensive ways to resolve print problems in QuickBooks Desktop. Let’s move forward to learn about these methods one by one.

Method 1. Restart And Reset The Temp Folder Permissions

First thing you can do is restart the computer and reset the temp folder permissions. 

Step 1. Restart Your Computer

Restart your computer, which might often fix minor technical glitches that lead to printing problems. If the problem persists, move to the next step.

Step 2. Reset The Temp Folder Permissions

Firstly, you must reset your Temp Folder permissions to resolve this error. To attempt this method, follow these given steps:

1. Start by launching the Run command. To do so, press the Windows + R keys together.
   
2. Then type %TEMP% and tap Enter.
3. Open the Temp folder and right-click an empty area. 
4. Then select Properties and select Security.
5. Ensure all users’ names and groups have Full Control.

After you have made sure that the permissions have been set to Full Control, try saving a report or form as a PDF.

Step 3. Test If You Can Print To XPS

Please note that this step is only for saving as a PDF and emailing issues.

XPS Document Writer is a crucial printer driver that QuickBooks Desktop requires to save written documents as PDFs. Test it to see if you can print it with the help of your XPS Document Writer. To do so, follow these steps:

1. Start by opening Notepad.
2. Then type Test and select File, followed by Print.
3. Now select the XPS Document Writer and then Print. Make sure that your computer has been allowed to print to your XPS printer.
4. Now type a filename and save it to your desktop.
5. Lastly, go to the desktop and view the XPS document you printed from Notepad.

If restarting the computer and resetting the temporary folder permissions don’t work, then ensure that your computer is allowed to print to an XPS printer.

Step 4. Ensure to Allow the Computer to Print to the XPS Printer

To allow the computer to print to an XPS printer, follow the steps below:

1. Switch to Category View from the Windows Control Panel.
2. Select Programs to go to Program and Features.
   
3. Then turn Windows features on or off.
4. Now, check Microsoft XPS Document Writer from the list of services. 
5. Lastly, select OK to allow access.

Alternatively, you can create a new template or form.

Method 2. Create a New Template

To create a new template form, follow the steps below:

1. Firstly, you have to create a New Template.
   
2. Now, change the template on the transaction.
3. Then create a PDF.

If this doesn’t work, you can try updating your Print Spooler Service Properties.

Method 3. Update Your Print Spooler Service Properties

To resolve the QuickBooks PDF and print–related problems, you should update the Print Spooler Service Properties.

The steps below will tell you how to update it:

1. Start by heading to Start.
2. Now select RUN and type services.msc and then select OK.
3. Then select Spooler.
4. Click right on the Print Spooler Service.
   
5. Now select Properties.
6. Head to Startup type.
7. Select Automatic, followed by Apply, and then OK.
8. Lastly, right-click on Print Spooler Service to select Start to start the service.

After applying all these steps correctly, you will be able to save the email as a PDF. In case you need to delete the logo of the invoice template, follow the next method.

Method 4. Delete the Logo of the Invoice Template (Only For QuickBooks Online)

An image in .jpg format of the company logo can generate an issue with PDF and Print tools. Because of this issue, sometimes the QuickBooks software is unable to save your form as a PDF.

Now, in that case, you should try two options: replace it with a .bmp format file or remove the logo from the invoice design. To do so, carry out the steps below:

1. Start by opening the QuickBooks application.
2. Click on the Gear icon.
3. Head to the Company menu.
4. Now select Custom Form styles from the given option.
5. Search Template to change.
6. Now you will see the box ‘Use Logo’, which you need to uncheck.

Now, resume your operation with the invoice. Also, you can change the settings to save the PDF by the following method.

Method 5. Change the Way of Saving the PDF

If you are saving these files by selecting the “Save” option, you can try to change the method by selecting “Save as PDF.” This can resolve related issues.

To attempt this solution, follow these steps:

1. Move to the “File” option.
2. Select the “Print Invoice” option.
3. Choose the “Microsoft Print to PDF” option.
   

If you find that you can’t print outside QuickBooks, troubleshoot the XPS Document Writer.

Reconcile Window Doesn’t Show or Keeps Disappearing

In particular, when you find that the QuickBooks Desktop appears to lock up after picking reconcile from the Banking menu. However, when the PDF features are optional, then the reconcile window could be displayed off.

1. In that case, select the Window menu and check whether the reconcile window is listed here.
2. Select the option, Close all.

Finally, start the reconciliation process again.

Final Thought

Saving QuickBooks files to PDF, printing, or emailing them is quite important in everyday accounting. However, sometimes errors can interrupt that. After learning how to use QuickBooks Print and PDF Repair Tool, you can fix such problems. Moreover, we also discussed with you some comprehensive steps to eliminate them.

Some of the solutions given above could be time-consuming, as well as difficult to carry out. If you face a problem or need assistance, speak to our Accounting Helpline’s experts at 1.855.738.2784.

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Edward Martin

Edward Martin is a Technical Content Writer for our leading Accounting firm. He has over 10 years of experience in QuickBooks and Xero. He has also worked with Sage, FreshBooks, and many other software platforms. Edward’s passion for clarity, accuracy, and innovation is evident in his writing. He is well versed in how to simplify complex technical concepts and turn them into easy-to-understand content for our readers.