How to Use the QuickBooks Password Reset Tool

Last Updated on April 30, 2025

QuickBooks is the industry-leading software tool or online portal to help small-sized businesses with their accounting solutions. Needless to say, it has hundreds of clients all over the world and has to manage their queries or problems on a daily basis. If we talk about issues that a user can face regularly, the password reset shall be at the top of that list. So, in this article, we will talk about the QuickBooks Password Reset Tool and how you can use it for your convenience if you have forgotten or lost your password.

Are you tired of searching “How to change QuickBooks password” on the internet and, even after hours of surfing, not getting a reliable answer to your query? Stop dissipating your productive hours like that and dial toll-free number 1.855.738.2784 for immediate and effective assistance.

What is QuickBooks Password Reset Tool?

The QuickBooks automated password reset tool is a feature introduced by QuickBooks for users to reset their passwords in case they have lost or forgotten them. It is a pretty handy tool as the reset process of security initials of any software is a matter of great concern. To provide a secure reset and avoid any loopholes, QuickBooks often takes a long time to initiate and end the process. However, with the QuickBooks password recovery tool, this can be done in just minutes.

Why Should You Use QuickBooks Password Reset Tool?

The QuickBooks Password Reset Tool is a must-have for those who have forgotten their admin or file passwords. It helps you provide trouble-free access to important financial information. It avoids the complexities of manual recovery, saving time and energy. There are several reasons why you need to use the password reset tool in QuickBooks. Some of the reasons include:

1. When you have forgotten your password, the tool restores it in an instant, avoiding workflow interruptions.
2. Unlike manual recovery, it resets passwords securely without damaging company files.
3. The easy step-by-step process calls for no technical proficiency.
4. It preserves data integrity so that only authorized users regain access.
5. Resets admin and file passwords, addressing all issues of access.
6. Prevents costly professional recovery services or file restoration.
7. Available at any time, enabling instant problem solutions.

Without this QuickBooks Change Password tool, users face permanent data unavailability or the inconvenience of reconstructing files. The automated password reset tool in QuickBooks is a safe, effective, and efficient means to take back control of QuickBooks and maintain business continuity.

How to Reset Password Using QuickBooks Password Reset Tool?

To change QuickBooks Password with the Reset Tool, you would need to have the following details about your QuickBooks account, as the tool will ask for them:

1. License Number (15-digit)
2. Contact Name (First and Last)
3. E-mail
4. Business Phone Number
5. Zipcode

To go ahead in the process, you would need to download the QuickBooks Password Reset Tool from the QuickBooks website. In order to do that, you would have to choose your QuickBooks version from three options:

1. Automated password reset tool for QuickBooks Desktop US.
2. For QuickBooks Desktop Canada.
3. For QuickBooks Desktop UK.

In addition to the region, you would also have to choose the year of your product. Below are the steps to find that out as per your QuickBooks application.

How to Download the QuickBooks Password Reset Tool?

QuickBooks Password Reset Tool is an official Intuit tool that helps users recover lost or forgotten admin and file passwords. You can follow the steps mentioned below to download and use it safely:

1. Visit the Intuit QuickBooks support page or search for “Download QuickBooks Password Reset Tool” on Google.
2. Make sure you download it directly only from Intuit’s official site (https://QuickBooks.intuit.com/) to prevent malware or scams.
3. Go to the Downloads or Tools menu and find the QuickBooks Password Reset Tool (alternatively, QB Password Recovery Tool).
4. Click on Download and save the file (often an .exe file for Windows), and run the installer as an admin and follow the setup prompts.
5. Now, open the tool and choose the kind of password reset (Admin or File Password), and then reset your password safely according to the instructions.

There are certain points that you need to make a note of while downloading the password reset tool in QuickBooks Desktop:

1. Functions only for QuickBooks Desktop (not QuickBooks Online).
2. Back up the company file before resetting passwords.
3. Create strong passwords so you won’t be locked out again in the future.

By doing this, you can easily regain access to your QuickBooks data without losing any of it. Now that you have downloaded the password reset tool, you need to know the step-by-step process to use the tool.

Step-Wise Process to Use the Password Reset Tool in QuickBooks Desktop?

In this section, we will talk about the step-by-step process to use the password reset tool in QuickBooks Desktop. Here are the steps that you have been looking for:

1. Download the Automated password tool for QuickBooks Desktop. Use this to reset your QuickBooks Admin password in any version of QuickBooks Desktop for Windows.
2. Enter the QuickBooks license number and business information that you entered while registering QuickBooks, and then click Next. If you receive a message indicating the information you’ve entered did not match, sign in to your Intuit account at https://camps.intuit.com. Ensure these items of information are accurate:
   • Authorized user’s name and email address (the name is not case sensitive)
   • Primary Mailing address (particularly zip code)
   • License number (under Products and Services; do not enter a dash)
   • Phone number (under Account Details)
     Note: All information entered will have to match the information in the system. This includes the email address, primary business telephone number, and zip/ZIP code of the primary contact on the account. The access token will be emailed ONLY to the email address of the primary contact.
3. Accept the license agreement. The Automated Password Reset tool will automatically download. (If the auto download failed, click on Download now.)
   Note: If it prompts you to Run or Save the file, select Save and save it on your Desktop.
4. Run the Automated Password Reset tool and subsequently enter the token number that was obtained through email.
5. From the QuickBooks Desktop Products dropdown list, click on the same QuickBooks version.
6. Click on Browse for Company File, and then select the company file for which you wish to reset the password.
7. Important: Enter the correct Company File Admin User Name (if it’s not the name “Admin”).
8. Enter your new password and confirm it.
   Note: Create a temporary password only because QuickBooks will prompt you to change the password again when you open the company file.
9. Choose Reset Password to finalize.

These are the processes that you need to know regarding using the QuickBooks automated password reset tool. 

What are the Different Ways to Reset/Recover QuickBooks Password?

Recovery of the QuickBooks password is a challenging and frustrating procedure. The users are unable to reset their passwords as they are unaware of the password reset procedure. You can recover lost passwords for QuickBooks Desktop versions manually and through QB password recovery tools.

Method 1: Manually Recovering QuickBooks Desktop Password

When the user goes to change a password, they generally come across articles on how to modify the QB admin password and user password. Thus, the whole process of changing the Intuit Quickbooks account password manually includes 2 steps. One is selecting what kind of password we have to change, and 2nd is modifying the password itself.

Step 1: Select the Type of Password You Want to Reset

Users are unable to determine what kind of password they need to update. There is a minor variation in resetting the Admin and User Passwords. In both, the user becomes confused. Here is a method to determine which Intuit QB password you need to update based on the scenario.

Reset Admin Password Only If

1. If, while signing in, you used to type in the password alone.
2. If your User Name is “Admin” or any other admin user name you created.

For User Password

If you are not an Admin user, then your QuickBooks admin has the authority to reset your password on your behalf. You need to contact your admin and complete the steps for resetting the user password, as described in the section below.

Step 2: Manually Resetting QuickBooks Admin/User Password

Once you have identified the password type you need to change, you need to reset it through the following steps:

Steps to Manually Reset QuickBooks Admin Password

If you wish to reset the admin password since you do not identify it and try a few times but are not successful, then you will have to verify your information as a security measure. If you, too, cannot recall the information, then follow the following steps to get it.

For the QuickBooks Versions 2020 and 2021

1. Go to the QuickBooks Desktop Login Window and select the “I forgot my password” option.
2. Then, select an email from the dropdown list and press Next.
3. You will be given a token via email to reset the Admin’s QuickBooks password.
4. Now, put in the token you received. (The email of the token will be marked as spam; check for the token there.)

Note: If you don’t find your email address, then select the “Don’t see your email in the above list?” option and proceed according to the instructions given.

For QuickBooks Version 2019 and Earlier

1. Open the QuickBooks Desktop Login window and select “I forgot my password“.
2. Now, complete the details on the form.
3. Give the License number of the QuickBooks Desktop version you are using. (Press F@ from the login window to retrieve your license number.)
4. Enter the name, phone number, email address, and ZIP code you used when purchasing.
   Note: You can retrieve all this information when you log in to your Customer Account Management Portal (CAMPS).
5. Then click on OK. In case the given information is accurate, then you will get a code at the main email that is listed on the CAMPS. The code will be in the Spam folder. Look there.
6. Next, QuickBooks will take you through the process of setting a new admin password.

After resetting the admin password through these steps, let’s move ahead to reset the user password.

Steps to Manually Recover a Lost QuickBooks User Password

Now, the scenario may arise when you can face the error regarding ‘QuickBooks password reset not working.’ In this case, you have to proceed with resolving the error manually. The steps to manually recover the lost QuickBooks user password are as follows.

1. Open QuickBooks and log in as the admin user.
2. Then, go to Company and select the “Set Up Users and Passwords” option. Next, select Set Up Users.
3. If prompted, enter the Admin Password again.
4. Now, in the User List, you need to select the user who needs to change the password in QuickBooks.
5. Then, select the Edit User option.
6. Click on Next twice and then on Finish to complete the process.

If you are unable to get any assistance in resetting the admin and user password by following the above steps:

1. Firstly, double-click on the information provided by you, then review for any typos and, after reviewing, ensure the information matches what is available in CAMPS.
2. If you still have any problems or need assistance resetting the QuickBooks password, use the Automated Password Reset Tool.

These are the steps that you need to follow to manually recover a lost QB user password. Now, what to do in case you have lost your admin password? Is there a simple way to recover the admin password?

Resetting the Admin Password in QuickBooks Desktop

You can reset your password with your challenge question in the QuickBooks system.The steps to reset the admin password in QuickBooks Desktop include:

1. In the QuickBooks Desktop login screen, click I forgot my password.
2. Respond to the security question.
3. Click OK.
4. Click Close.
5. Enter a new password and challenge question.
6. Click OK.

If you cannot reset your password via the challenge question, and the Automated Password Reset tool is not working well, it may be a problem.

Memory Table for QuickBooks Password Reset Tool

Here is the memory table that you may need for your reference. This will help you in preventing future errors or fixing them in no time. 

You can save a snapshot of this table for future reference. It will help you find the quick fixes that you need to know. 

Summing It Up!

Forgetting your admin user password is a frustrating task, and you need to recover it with the help of suitable tools such as the QuickBooks Password Reset tool. There are also some manual steps through which you can retrieve your QB user admin password. You need to first download the password reset tool and then use it to fix the issue. 

FAQs

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Edward Martin

Edward Martin is a Technical Content Writer for our leading Accounting firm. He has over 10 years of experience in QuickBooks and Xero. He has also worked with Sage, FreshBooks, and many other software platforms. Edward’s passion for clarity, accuracy, and innovation is evident in his writing. He is well versed in how to simplify complex technical concepts and turn them into easy-to-understand content for our readers.