Here’s a Quick Way to Resolve QuickBooks Error 12057

Last Updated on January 29, 2025

QuickBooks provides the ultimate solution for small and mid-sized businesses running payroll, and errors in payroll can be quite frustrating. Some payroll errors do not allow users to download the payroll updates and tax tables, whereas others interrupt the payroll calculation. The error that we will discuss today in this article is QuickBooks Error 12057. That is an update error that occurs every time a user tries to update QuickBooks‘ payroll feature. If you are also struggling to get rid of QuickBooks Payroll update error 12057, then follow the article until the end for detailed troubleshooting instructions.

Struggling to resolve the QuickBooks error 12057 and getting late for the work. Tried everything and was unable to resolve it. Call Payroll Support Number 1.855.738.2784 and Get Instant Help Resolving QuickBooks Payroll Update Error 12057.

Reasons that Cause Error 12057 in QuickBooks

Several reasons, including third-party security apps, cause different payroll errors in QuickBooks. Following is the list of all known reasons that might trigger QuickBooks error 12057:

1. QuickBooks might face difficulties connecting with the internet due to the incorrect network setup.
2. Various internet connectivity issues like misconfigured Internet Explorer settings cause QuickBooks to display error 12057.
   
3. Windows Firewall and third-party antivirus apps can block QuickBooks access to the internet, causing QuickBooks error 12057.
4. Incorrect SSL (Secure Sockets Layer) Settings also trigger QuickBooks Payroll Update Error 12057.
5. The user account does not have the proper administrative rights to install the QuickBooks payroll updates.
6. Faults in QuickBooks installation also cause payroll update errors in the application.

What are the Prevention Tips for Future QuickBooks Errors?

You can only prevent future QuickBooks errors by ensuring the software is updated regularly to the latest version with all the updates, patches, and features. This reduces possible error code 12057 trouble and needs restarts to resolve the issues.

Make sure your internet connection is stable while using double-check for QuickBooks; lack thereof may cause problems for Intuit’s servers and display such error messages as 12057. Using a wired connection instead of Wi-Fi may be far more reliable than making use of only Wi-Fi.

Ensure that the firewall and antivirus don’t block QuickBooks from reaching out to the internet for some reason. The security measures in place sometimes interfere with the working of the software, resulting in errors such as error code 12057 being triggered.

Having backups for your company and file backup on a regular basis also goes a long way toward reducing data corruption, whereby errors crop up in QuickBooks. The more regular backups you have, the lower the risk you run of losing your vital data when sudden errors appear, or the system fails when least expected.

By frequently paying attention to some of the most common QuickBooks errors and how they should be resolved, you will have the possibility of resolving any given problem before it really becomes a larger hassle later on down the line.

Steps to Fix QuickBooks Payroll Update Error 12057

Troubleshooting Step 1: Check SSL Configuration under Internet Settings

Make the required changes to the SSL settings in Internet settings by using the given steps:

1. Press Windows + R and type Control Panel in the Run box.
   
2. Press Enter and select Network and Internet Option.
3. Click Internet Options and then select the Advanced tab.
4. Scroll down and checkmark Use SSL 2.0 and SSL 3.0 checkboxes.
5. Click Apply and then hit the OK button.
6. Try to update QuickBooks Payroll once again.

If it doesn’t work, move ahead and follow the other troubleshooting steps given in the blog.

Troubleshooting Step 2: Set Microsoft Edge as your Default Internet Browser

If you are still struggling, then try making Microsoft Edge your default browser by using the given steps:

1. Open Internet Explorer and click the Tool icon at the top right corner of the screen.
2. Click Internet Options and navigate to the Programs tab.
3. Hit the Make Default button under the Default Web Browser option.
4. Hit Ok and open QuickBooks to update Payroll.
5. For more detailed instructions, follow the article How to Make Microsoft Edge your Default Browser.

If this doesn’t resolve the error and you are still getting the QuickBooks error 12057, go ahead and try other solutions given in the blog.

Troubleshooting Step 3: Add QuickBooks as an Exception under the Firewall Settings

For detailed instructions on how to exclude QuickBooks from being blocked by Windows and other common third-party firewall applications, follow our article on QuickBooks Desktop Error -6094, 0 (6010,2).

Troubleshooting Step 4: Run QuickBooks as an Administrator

Denying access to company files can create problems for some users. To avoid this, run QuickBooks again as an admin by using the steps given below:

1. Open the Control Panel and select User Accounts.
2. Click Manage User Accounts, and from the list of user names, check if your account has administrative rights.
3. If your account is not an admin account, then restart your computer, sign in with an account that has the administrative right to perform actions on Windows, and try to update payroll.
4. You can also right-click the QuickBooks Desktop icon and select Run as Administrator to open QuickBooks as an administrator.

Sometimes, this might not be the reason, so don’t worry if you are still facing this error; just go ahead and follow any other solutions mentioned in the given blog.

Troubleshooting Step 5: Repair QuickBooks Desktop Installation

Try using QuickBooks Desktop Installation to resolve the error by using the given steps:

1. Press Windows + R and type appwiz.cpl in the text box of the Run window.
2. Hit OK and scroll down in the list of programs to find QuickBooks.
3. Double-click QuickBooks and select the Repair option.
4. After the application is repaired, restart Windows and try to update Payroll once again.

This should resolve the error. If you are still struggling, then move ahead and try some other solutions.

Troubleshooting Step 6: Check Proxy Server Settings

Ensure that the proxy settings are appropriately configured if you are using one, allowing QuickBooks to update without a hitch:

1. Open Internet Explorer and locate the “Tools” menu.
2. Choose the option “Internet Options,” then find and click on the “Connections” tab.
   
3. Click on the “LAN settings” button.
4. Check the box for “Automatically detect settings.”
5. If using a proxy server, make sure the proper proxy address and port numbers are used.
6. Click “OK” to save your settings and try updating again.

Proxy settings may, in some cases, obstruct QuickBooks’ connection to the update servers and lead to Error 12057. A proxy connection must, therefore, have the correct information in these settings. 

Opening Internet Explorer, go to the “Tools” menu, select “Internet Options”, and then the “Connections” tab. Click on “LAN Settings” and make sure that “Automatic detection of settings” is checked in the option settings. If connected to the Internet through a proxy server, input the appropriate address of the server along with the port needed for connectivity.

Troubleshooting Step 7: Updating QuickBooks Within Safe Mode

If the above solutions do not seem to bear fruit, try updating QuickBooks in safe mode and see if the problem is rectified:

1. First, reboot your computer.
2. Now, hold down the F8 key until the advanced boot options screen opens.
3. After that, select the safe mode with networking and hit enter.
   
4. Make sure you run QuickBooks and try to update the accounting software as soon as the desktop screen comes up.
5. Launch QuickBooks desktop to proceed with the update.
6. In the help menu, select the update QuickBooks desktop option.
7. Once in that tab, click on the update now option.
8. In the next step, check the box to reset the update and remove the prior update download.
9. The user must now click on the “Get Updates“ button to get the most recent updates.
10. When the download is complete, exit and relaunch the QuickBooks desktop.
11. The next will be to select “Yes” to proceed with the update.
12. Once the installation process is complete, please restart the QuickBooks desktop.

Troubleshooting Step 8: Fix Date and Time Settings on the System

All QuickBooks updates come with a particular date of release. If the wrong date and time information are maintained in your system, then the update process might be stalled or lead to QuickBooks Error Code 12057. You can follow the steps below to fix the system date and time:

1. Quicken would need to be closed.
2. In the Control Panel, go to the Clock and Region settings.
3. Click on Edit Date and Time.
   
4. Open QuickBooks and try Payroll Update again.

Conclusion

But if you still get QuickBooks error 12057 while updating payroll without a clue as to what triggered the error in the first place, then give a call to our team of Certified Payroll Experts at 1.855.738.2784 for further assistance and help.

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Edward Martin

Edward Martin is a Technical Content Writer for our leading Accounting firm. He has over 10 years of experience in QuickBooks and Xero. He has also worked with Sage, FreshBooks, and many other software platforms. Edward’s passion for clarity, accuracy, and innovation is evident in his writing. He is well versed in how to simplify complex technical concepts and turn them into easy-to-understand content for our readers.