How to Fix QuickBooks Email or Password is Incorrect Error?

Last Updated on March 14, 2022

Sending invoices, payment receipts, and transactions using email account directly through QuickBooks can save you a lot of time. Errors due to problems with settings can appear, slowing down your pace. Incorrect password error due to blocked sign-in attempts can be fixed by following some simple steps. In this article, we teach you how to resolve QuickBooks email or password is incorrect message. If QB is not accepting the password or is sending you to a security question page, try the fixes mentioned in our blog.

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Incorrect Email Password in QuickBooks: How to Repair?

Webmail or Outlook can be connected to QuickBooks Desktop for directly sending transactions. The setup would accelerate the process of sending reports and invoices. Linking your email to QuickBooks resolves the problem of you have to re-enter the password every time you send an email. Link your webmail account and intuit® account for setting up secure webmail. QuickBooks keeps asking for email password outlook, and errors can hamper the process.

Password issues might arise due to problems with email settings or because of other reasons. A message about the incorrect password or email on your screen can cause stress and confusion. If this error arises, you need to figure out what exactly is blocking messages from going out to customers and vendors. Here are a few steps you can follow to fix email password issues in QuickBooks:

STEP 1: Upgrade to the latest version of QuickBooks

The first step towards fixing QuickBooks email or password is incorrect error is to update your QuickBooks Desktop to the latest release. Check if automatic updates are turned on. If you haven’t enabled automatic update feature, then you need to upgrade your QuickBooks manually. The steps to do so are:

1. Close QuickBooks Desktop.
2. Click on the Start menu.
3. Type QuickBooks Desktop and search for the icon.
4. Right-click on the QB Desktop icon.
5. Hit Run as administrator.
6. No Company Open screen would appear.
7. Click on the Help tab.
8. Select Update QuickBooks Desktop option from the menu.
9. Choose Mark All in the Options.
10. Hit the Save option.
11. Select Reset Update checkbox from Update Now section.
12. Click Get Updates once you’re ready.
13. After upgrade finishes, close QB Desktop.
14. Reopen QuickBooks and click on Yes to install the latest release.
15. Restart your computer.

After updating your QuickBooks, email a test transaction to yourself. Doing so would confirm if the QuickBooks email password incorrect error message has been resolved. If the message persists, try the second method for fixing password or email error.

Step 2: Review Email Settings and Filter Preferences-

Popular emailing services like Gmail, Yahoo Mail, AOL, or Hotmail have filter preferences that can block your emails from QuickBooks. Check your settings to see if the settings are appropriate. Let’s take these services one by one and understand their security settings-

Steps to Fix Incorrect Email or Password Error on Yahoo! Mail-

1. Sign in to your Yahoo! Mail account.
2. Visit the Yahoo Account Security page.
3. Turn 2-step verification on.
4. Also, enable Allow apps that use the less secure sign-in feature from the page.
5. Email a test transaction to yourself by opening QuickBooks.

Using Yahoo Third-Party App Passwords Generation Tool:

If correcting security settings does not resolve your problem, you can try using a third-party app password generation tool. Here’s how:

1. Open the Account security page on Yahoo.
2. Hit Manage app passwords or Generate app password.
3. Choose QuickBooks from the list of apps.
4. Click Generate.
5. Click on Done after getting the third-party app password.
6. Open QuickBooks.
7. Email yourself a test transaction.
8. Use the generated password in the Password field box.
9. Click on OK.

Steps to Resolve QuickBooks Incorrect Password or Gmail Error:

Sign in to your Gmail account to check app preferences. Here are the steps to deduce what is blocking your Google account connection-

Steps to Enable Less Secure Apps Access:

Google automatically turns off access to less secure apps. QuickBooks, however, is one of the most widely used cash flow management applications. Allowing less secure apps can fix incorrect password issues on Gmail. You can do this by:

1. Sign in to your Google mail account.
2. Visit the Less Secure App Access.
3. Enable access to less secure applications.

Try Turning Two-Step Verification Off:

1. Sign in and open your Gmail account.
2. Visit the Security tab.
3. Click on 2-Step verification.
4. Disable the two-step verification by clicking Turn off.
5. Confirm your action by selecting Turn off from the pop-up window.
6. Delete backup codes you have saved for signing in to your Gmail account.

Set Access Preference for QuickBooks-

Gmail gives you to option to specify applications to grant access permission. From the list of apps, choose QuickBooks in Google mail. Doing this can also solve the QB email delivery issue and QuickBooks incorrect id error.

Gmail password incorrect in QuickBooks error can be fixed through these methods. Email a test transaction to verify if the issues have been resolved. If not, proceed to the next set of steps.

How to Fix Hotmail or AOL QuickBooks Email Delivery Errors?

If you are using Hotmail or AOL as your email service provider and are troubled with QuickBooks Email or Password is Incorrect problem, you should check filter settings. Configure your security and filter settings on your email account. Grant requisite permissions to QuickBooks and send yourself a test email to check if the error remains. QuickBooks forgot email id and password error message might appear due to settings not appropriately applied.

What is the Method to Get Rid of RightNetworks Problems?

RightNetworks hosting users should get professional help with setting browser login if errors arise. To sign in using RightNetworks, you should complete the multi-factor authentication request.

STEP 3: Check If Your Antivirus Is Blocking QuickBooks Connection-

Antivirus or malware blocker applications can pose a hindrance to your QuickBooks connection. Here’s what to do:

• Check the website of your Antivirus application provider.
• Allow specific port exceptions.
• Port 465 should remain turned on for Yahoo! Mail users.
• Open Port 587 for Gmail, and other emailing service providers.
• McAfee antivirus customers should check the Excluded Processes list. To the list, add these names:

1. QBW32.exe – C:\Program Files\Intuit\QuickBooks [year]\QBW32.exe
2. QBDBMGR.exe – C:\Program Files\Intuit\QuickBooks [year]\QBDBMgr.exe
3. QBDBMGRN.exe – C:\Program Files\Intuit\QuickBooks [year]\QBDBMgrN.exe

• Open QuickBooks to email yourself a test transaction. Confirm if the error remains.

How to Resolve QuickBooks Webmail Password Acceptance Issue?

QuickBooks not accepting my webmail password problem is easy to resolve. Here are some steps for trying to fix this password error message:

1. Launch QuickBooks.
2. Click Close Company from the File menu.
3. No Company Open window appears.
4. Hit Open a Sample File.
5. Select the company file sample you want to use.
6. Set up email service in QB Desktop.
7. Send an email to check if QuickBooks webmail authorization failed.
8. Contact us if you are unable to get rid of the webmail error message.

How to Match Webmail Preferences to Email Provider Settings?

Ensuring that server name matches email provider settings is crucial to fixing QuickBooks email or password is incorrect error. Let’s see the steps to repair QuickBooks webmail password issue:

1. Open QuickBooks.
2. Click on Preferences from the Edit
3. From the left panel, choose Send Forms.
4. Choose the email account from My Preferences.
5. Select Edit.
6. Choose Default or checkmark the SSL.
7. Match server name in the Server Name field to email provider settings.
8. For instance, change mail.yahoo.com to intuit.smtp.mail.yahoo.com.
9. To confirm your actions, hit the OK.

These steps can fix problems you are facing when emailing invoices and statements through QuickBooks

We hope we helped you troubleshoot QuickBooks email or password is incorrect error. Sending invoices or emailing transactions through QuickBooks is an efficient way of managing your business processes. However, errors and glitches can crop up hindering your productivity and slowing down your system. If errors are troubling you, you can reach out to our data service technicians. We work 24/7, helping customers get instant fixes for status codes, error messages, and company file corruption. Boost your business, give us a call on our toll-free number 1.855.738.2784 for trying our exceptional services!

Edward Martin

Edward Martin is a Technical Content Writer for our leading Accounting firm. He has over 10 years of experience in QuickBooks and Xero. He has also worked with Sage, FreshBooks, and many other software platforms. Edward’s passion for clarity, accuracy, and innovation is evident in his writing. He is well versed in how to simplify complex technical concepts and turn them into easy-to-understand content for our readers.