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Fix QuickBooks Fatal Error During POS Installation

QuickBooks Fatal Error During POS Installation

QuickBooks Point of Sale installation, as with the installation of other versions of QuickBooks Desktop, encounters errors, some of which clearly state the reason for the failure and even suggest a solution. In contrast, some errors like QuickBooks Fatal Error could frustrate a user. This happens as only a little information is displayed to the user once encounters the fatal error. There are a few reasons responsible for triggering fatal errors while installing QuickBooks POS, and once the exact cause is known, the error can be resolved quickly. After profoundly analyzing the error, in this article, we have listed all the possible solutions and the reasons so that you can quickly figure out the cause. Follow the complete article for detailed information.

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What does QuickBooks Fatal Error mean?

Popularly known as the Unrecoverable Error, the QuickBooks Fatal Error arises in a multitude of situations. These can be accessing or editing your company file, restoring the backup data file, making changes in your banking information, opening or closing QB, etc. Experts suggest that since the occurrence of this error is not fixed, the most evident reason behind the same is a glitch in the QB backend coding. Users might notice a warning text alongside this error that displays, “QuickBooks has encountered a problem and needs to close.”

What Cause Desktop Fatal Error?

To find out the best ways to troubleshoot QuickBooks Fatal Error, we first need to understand the factors that trigger the same. Installation of QuickBooks Desktop requires the application installer file and the QB setup file, and if there are found any issues with these two files, then QuickBooks installation might show errors. Following are the common reasons that cause QuickBooks Point of Sale installation to display fatal error.

  1. Damage in the installation file for QuickBooks Point of Sale.
  2. If the Windows Installer is corrupted, then also the Fatal Error can occur in QuickBooks.
  3. Working on an old or outdated version of QuickBooks or the Windows operating system.
  4. Incorrect configuration in your computer device.

If you are also facing issues installing other applications on Windows, then it indicates that the fatal error is appearing because of a corrupt or damaged Windows installer file, and you will need to update the installer for a fix.

Solutions to Fatal Error while Installing QuickBooks

There are three different solutions that we will apply for a fix to the QuickBooks fatal error code, i.e., updating POS using the latest installation file repairing the Windows installer file. We will perform a clean installation of the QuickBooks Point of Sale application as a third solution.

Solution 1: Update QuickBooks Desktop Point of Sale using External Patch

  1. Follow the link and download the latest patch to update QuickBooks POS.
  2. Press Ctrl + Alt + Del key together and select Task Manager.
  3. Under the Process tab, locate QBPOSShell.exe, QBPOSDBService.exe, and qbpos.exe processes.
  4. Right-click each process and select End Task.
  5. Select Yes for the confirmation.
  6. Once you close all the processes, press Windows + R and type services.msc in the Run window’s text box.
  7. Hit OK and scroll down in the services list to find the QBPOS Database Manager service.
  8. Right-click the service and select Stop.
  9. Now navigate to C:\ProgramData\Intuit\QuickBooks Point of Sale XX\UPDATE and press Ctrl + A to select all the files in the folder. (If you find the folder is empty, then make sure to display hidden files in Windows.)
  10. After selecting all the files, press Delete and hit Yes.
  11. Try installing POS once again, and if the problem persists, follow the next troubleshooting step to get rid of QuickBooks installation fatal error.

Solution 2: Repair Windows Installer File

  1. Press Windows + R and type services.msc.
  2. Hit OK and find Windows Installer in the list of services.
  3. Right-click the service and select Properties.
  4. Under the Startup Type drop-down list, choose Manual and press OK.
  5. Now right-click the service, and from the left side, panel select Start.
  6. Follow the Windows Installer Update link and download the latest installer file.
  7. Install the file from the downloads and restart Windows.
  8. Try installing QuickBooks POS once again and check the status of Fatal Error in QuickBooks.

Solution 3: Perform a Clean Installation of QuickBooks POS

  1. Uninstall QuickBooks POS from the Add or Remove Programs under the Control Panel.
  2. Download the updated POS installation file from the link.
  3. Double-click the installation file from the downloads to begin the installation.
  4. Follow the on-screen instructions to complete the installation.
  5. Open QuickBooks POS after the installation.

Hopefully, the solutions mentioned above will help you get rid of the QuickBooks Point of Sale installation fatal error, and in case the solutions didn’t help, and you are still struggling to get rid of the QuickBooks Fatal Error, then get in touch with one of our POS expert’s at our POS Support Number +1- 855 738 2784 for assistance.

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