Last Updated on June 6, 2025
You can easily void deposit payments in QuickBooks Desktop for a transaction that hasn’t been settled yet, and it will be recorded in the Transaction Journal Detail report. This process is to be performed when a deposited transaction is incorrectly recorded or has become invalid. But, if you try to void an already settled transaction, QuickBooks Desktop will show a notice to you giving you the choice to refund it or provide a credit instead. Although voiding a payment after settlement is not recommended, as it will result in additional charges with fees for a refund, and customers may receive the refund after several days.
In the following guide on voiding deposit payments in QB Desktop, we will guide you through the comprehensive steps to void your deposits whenever required. Find out when and how to void direct deposit paychecks of a contractor, customer, or employee. Moreover, you will also know how to delete or void a bill or a bill payment check in QuickBooks Desktop.
Stuck with a problem with QuickBooks? The process of voiding a deposit can be hectic. Call us at 1.855.738.2784 to get our Accounting Helpline’s expert assistance. In any case of need to void a deposit, our professionals will assist you.
Why Do We Need to Void Deposit Payments in QuickBooks Desktop?
There are various key causes that may require us to void deposit payments in QuickBooks Desktop:
- Wrong Customer: When sending payments, you may send them to or enter a wrong customer, which can cause your transaction record to become unsettled.
- Returned Check: A check that may have bounced.
- Repeated Entry: Sometimes, while recording a transaction, you might repeat an entry that can cause us to void deposit payments in QuickBooks Desktop.
- Incorrect Transaction Date: While saving the transaction, you may have entered the wrong date.
Comprehensive Steps to Void Deposit Payments in QuickBooks Desktop
QB Desktop allows you to void a payment only if the transaction has not been settled yet. Any voids made before the final settlement of the transaction are kept in records by QuickBooks Desktop. Now, we will discuss how to void deposits in different cases.
How to Void Customer Deposits in QuickBooks Desktop
Follow the steps mentioned below in order to void a customer deposit in QB:
- Log in to the QuickBooks Desktop.
- Head to the Customer menu.
- Next, select Customer Center.
- Select the tab for Transactions.
- Click on Sales Receipts or Received Payments.
- Then, look for the receipt or payments and open it.
- Navigate to the Edit menu and select Void Sales Receipt.
- Lastly, choose Save & Close.
If you need help voiding contractor payments in QB Desktop, then follow the next method.
How to Void Contractor Payments in QB Desktop
To void contractors’ payments, follow the steps given below:
- Next, select Vendor Center.
- Choose Vendor Name from the Vendors tab.
- Now, open the check you need to void from the Transaction tab.
- Then, click on Check Image and select Void.
- After you void the paycheck, a notation will be included in the Memo field, and the net amount of the check will revert to $0.00.
Want to know the process for sending voided contractor payments? Here you go.
How to Send the Voided Contractor Payments?
You can send a voided payment by following these steps:
- Start by selecting the Employees menu.
- Then, choose Send Payroll Data.
- Choose Send All.
- Lastly, enter your PIN and click on ‘OK’.
Follow the next method to learn about voiding an Employee’s Direct Deposit Paychecks.
How to Void an Employee’s Direct Deposit Paychecks
With the following procedure, you can void the direct deposit paychecks of employees:
- Start by selecting the Employees menu.
- Next, choose Edit/Void Paychecks
- Now, change the Show paychecks through/from dates to the date of the paychecks that are to be voided.
- Then, click ‘Tab’ on the keyboard.
- Choose the check-in question and select Void.
- Enter ‘YES’ and choose Void.
- Click on the check box and agree to the terms and conditions to void the employee’s deposit.
Finally, repeat the above steps from the top as necessary to add all checks for voiding. And read the next step for sending voided paychecks.
Steps to Send the Voided Paychecks
Follow the steps below to send the voided paychecks:
- Start by selecting the Employees menu.
- Next, choose Send Payroll Data.
- Choose Send. Any direct deposit checks to send may not appear on your screen, but it will let our system know to cancel the paychecks.
- Lastly, enter your payroll PIN and choose OK.
If you are trying to void a Sales Receipt Paid by Credit Card, then see the next method.
Here’s How to Void a Sales Receipt Paid by Credit Card
Follow these steps to void a sales receipt paid by credit card:
- Locate and select the sales receipt to void.
- Next, choose the option for More Actions.
- Then, tap on Void.
Note: Select Edit or Print from the ACTION column to make changes or print a copy. You will get other options as well if you select the drop-down menu.
In case of voiding an Invoice Paid by Credit Card, use this method.
Steps to Void an Invoice Paid by Credit Card
Follow the steps below to void an invoice paid by credit card:
- Locate and select the invoice for voiding.
- Next, tap on More Actions.
- Then, click on Void.
Note: Select Edit or Print from the ACTION column to modify it or print a copy. You will see other options as well if you select the drop-down menu.
Void or Delete a Bill/Bill Payment Check in QuickBooks Desktop
Listed below are a few considerations to help you decide when you need to void or delete a Bill/Bill Payment Check in QB Desktop. Know the specific criteria for when you may need to delete or void deposit payments in QuickBooks Desktop, followed by the procedure to void or delete them.

When to Void a Bill/Bill Payment Check
- When you void deposit payments in QuickBooks Desktop, the amount reverts to zero. However, the payment transaction is still recorded, even if the amount is zero.
When to Delete a Bill/Bill Payment Check
- In this process, the transaction itself will be removed entirely from the QB Desktop, which will cause all paid bills to revert to unpaid status.
- Once a bill/bill payment check has been deleted, there won’t be any bills related to the payment check when you look for it in the transaction history.
- The deleted transaction of a bill or bill payment will not appear in the Transaction Journal Detail report on Quickbooks Desktop once it has been deleted.
With the help of these pointers, you will come to know when you need to delete or void deposit payments in QuickBooks Desktop.
Steps to Void a Bill/Bill Payment Check
Follow the given steps to void a bill/bill payment check:
- Start by opening the transaction.
- Choose the Edit menu.
- Next, select Void Bill, followed by Void Bill Payment check.
If you need to delete a Bill/Bill Payment Check instead, then move to the next step.
Steps to Delete a Bill/Bill Payment Check
The following steps can be followed to delete a bill payment check:
- Navigate to the transaction.
- Select the Edit section.
- Delete the Bill/Bill Payment check.
Move on to the next step for Voiding/Deleting Multiple Bills/Bill Payment Checks.
How to Void/Delete Multiple Bills/Bill Payment Checks
In order to delete or void multiple bills or bill payment checks, follow the steps given below:
- Find the List menu and select it.
- Select Chart of Accounts.
- Next, click twice on the appropriate Accounts Payable account and open its register.
- Choose the specific bill/bill payment check from the Accounts Payable register.
- Select the Edit menu.
- Choose void/delete the Bill/Bill Payment check.
- Choose Record and select Yes to confirm the changes.
Quickview Table to Void Deposit Payments in QuickBooks Desktop
The table below summarizes the content from the blog above to provide a concise overview of the key points. You can get essential information for and related to void deposit payments in QuickBooks Desktop:
Reasons to Void Deposit Payments | Payments sent to the wrong customer, check bounced, duplicate entry, incorrect transaction date, or details. |
Voiding Customer Deposits in QuickBooks Desktop | Log in to QuickBooks Desktop, open the Customer menu, select Customer Center, open Transactions tab, click on Sales Receipts or Received Payments, locate the receipt or payments, find the Edit menu, and select Void Sales Receipt, choose Save & Close. |
Voiding Contractor Payments in QB Desktop | Select Vendor menu, open Vendor Center, choose Vendor Name from the Vendors tab, open the check to void from the Transaction tab, click on Check Image, and select Void. |
Sending the Voided Contractor Payments | Select the Employees menu, click on Send Payroll Data, choose Send All, enter your PIN, and click on OK. |
Voiding an Employee’s Direct Deposit Paychecks | Select Employees menu, tap on Edit/Void Paychecks, change the Show paychecks through/from dates to the paycheck date for voiding, press ‘Tab’, enter a check-in question, select Void, type ‘ YES’, and choose Void. |
Sending the Voided Paychecks | Select the Employees menu, choose Send Payroll Data, tap on ‘Send’, direct deposit checks to send may not appear, but QB will know to cancel the paychecks, enter your payroll PIN, and click on ‘OK’. |
Voiding a Bill/Bill Payment Check | Open the transaction, tap on the Edit menu, select Void Bill, then Void Bill Payment check. |
Deleting a Bill/Bill Payment Check | Go to the transaction, open the Edit section, and delete the Bill/Bill Payment check. |
Voiding/Deleting Multiple Bills/Bill Payment Checks | Select the List menu, open Chart of Accounts, open the register in Accounts Payable, choose the specific bill/bill payment check, select the Edit menu, choose void/delete the Bill/Bill Payment check, choose Record, and tap on ‘Yes’ to confirm the changes. |
Final Thoughts
In summary, you may need to void deposit payments in QuickBooks Desktop under certain circumstances. Voiding deposited payments becomes crucial after you record a deposit incorrectly, and the transaction sheet has not been settled yet. A comprehensive set of steps is to be followed to complete this procedure, along with an understanding of when to void a deposit. For instance, executing these steps can be a hectic and time-consuming process, and you may face problems. You can get professional assistance from our Accounting Helpline’s experts by dialing 1.855.738.2784 to resolve your issues regarding void deposit payments.
FAQs
How to delete the payment from a deposit in QuickBooks Desktop?
If there are multiple payments in a deposit, but you only need to delete a particular payment rather than the entire deposit. You may do so by opening the deposit transaction, then selecting the specific payment you want to delete. Next, you will see the Edit menu; click on it. Lastly, select the delete line to remove the specified payment.
How do I delete a bill in QuickBooks Online?
To delete a bill in QuickBooks Online, head to the Expenses section, then choose the appropriate bill from the Expense Transaction section. Then, locate and select the bill from the Accounts Payable register in the Chart of Accounts section. Then, select the bill from the report. Move to the Bill window and choose More, followed by selecting Delete from the pop-up menu. Lastly, select Yes to confirm the deletion of the bill.
How to edit a payment in Quickbooks Desktop?
You can edit an already deposited payment in QuickBooks Desktop by removing it temporarily from the deposit. Then, tap on the Gear icon in the right corner of the QB Desktop homepage. Then, open the Chart of Accounts, which is in your company section, to find the deposit account. Open the Action column and click on View register. Next, move to the deposit amount and check whether there is a letter “R” in the Reconcile box. Get the list of sales receipts and payments under that deposit by clicking on ‘Edit’. Finally, remove the check mark from the incorrect payments, select Save & Close, and then confirm by selecting Yes.
How do I unapply a payment in QuickBooks?
Learn how to unapply/undo a payment in QuickBooks Desktop if you have mistakenly clicked on Receive Payment of a payment that is yet to be received. To undo an unstamped payment, you must also delete that payment.
Now, to void a stamped payment, open the Sales section to select All sales. Now, filter the transaction for ‘Money received’ and choose ‘Apply’. Next, choose the particular payment you need to undo. At last, click on Cancel the payment supplement to void it.
Related Posts-
An Expert’s Guide on QuickBooks Write Check Columns Missing
QuickBooks Print and PDF Repair Tool: How to Fix Print Problems
07 Solutions to Fix QuickBooks Not Sending Emails Issues
Decoding the Mystery of the QuickBooks Desktop Invoice Missing Message at the Top
Comprehending the QuickBooks Error 15276 With Causes & Solutions
Ultimate Hacks to Remove QuickBooks Error 30114

Edward Martin is a Technical Content Writer for our leading Accounting firm. He has over 10 years of experience in QuickBooks and Xero. He has also worked with Sage, FreshBooks, and many other software platforms. Edward’s passion for clarity, accuracy, and innovation is evident in his writing. He is well versed in how to simplify complex technical concepts and turn them into easy-to-understand content for our readers.