Last Updated on November 26, 2024
The incomplete or damaged setup of QuickBooks Desktop causes many errors when the QuickBooks Desktop software is applied to Windows and Mac operating systems. The error that we will concentrate on in this article is QuickBooks Error 6155 0, occurring while trying to open the company file. The display error message on the user’s screen shows “Error -6155, 0 an error occurred when QuickBooks tried to access the company file”. If you have also encountered Error 6155, 0 while opening the company file, then follow the step-by-step troubleshooting instructions mentioned in our article for immediate solutions.
Although this blog contains the best solutions to resolve the 6155 error in QuickBooks, sometimes, users might need a faster alternative. The process to fix the error involves some subtle steps, and if you do not have the time of want to do it yourself, you can always ring our QuickBooks helpdesk at 1.855.738.2784 to get professional help to get rid of the company file access problems.
What is QuickBooks Error 6155, 0?
Any 61XX series error indicates that the company file has a problem or that the QuickBooks Desktop app encounters an error while opening or opening the company file. QuickBooks error 6155,0 is triggered when QuickBooks is in the process of opening up the company file and then comes across the fact that the file may have gone missing or is corrupted/ corrupt. Error 6155, 0 mostly occurs after running the verify/rebuild data utility used to repair the damage in the company file. Below, we have listed all possible reasons that can cause QuickBooks company file error 6155, 0.
Why Users Face QuickBooks Error 6155, 0
Now, let’s get a little insight into the source of this type of error and then how you should troubleshoot it for QuickBooks error code 6155. You can refer to the list of leading reasons given below to learn why you are facing this QB company file error –
- Your QuickBooks Desktop program might face issues, and it might be damaged/corrupted.
- Crucial QB Desktop configuration files, like the Network Data file, might be damaged, corrupted, or broken.
- Incomplete installation of QuickBooks Desktop software on Windows.
- Damaged or corrupt QuickBooks Desktop company file.
- The company file is missing from the QuickBooks installation directory.
- Outdated QuickBooks Desktop application.
- There might be a malware attack or virus infection in your PC that might affect QuickBooks and prevent you from accessing the company file.
- Your current folder that contains the company file is not proper, or it might be damaged/corrupted.
- The company file that you are trying to open is a read-only file.
These are the main reasons behind this company file error message in QB. Now, let’s learn how to resolve this error by using the easy solutions provided in the section below.
Steps to Resolve QuickBooks Company File Error 6155, 0
Let’s discuss all the possible troubleshooting to fix QuickBooks Error 6155 and run QB seamless –
Troubleshooting Step 1: Perform an Update of your QuickBooks Desktop Application
Updating your QB Desktop application can be a solution for many common errors, and the 6155 error is no different. If you don’t have the latest version installed on your PC, you can download the recent QuickBooks Desktop updates and then try accessing the company file again.
However, even if QuickBooks company file error 6155 appears after performing all these processes, you should proceed to the next remedy to eliminate the problem.
Troubleshooting Step 2: Run QuickBooks File Doctor to Repair Corrupt Company File
The QuickBooks Tool Hub is a hub of many essential utilities, like QB File Doctor. This tool can resolve the issues within your company file that might trigger the 6155 error code in QuickBooks. To initiate a file repair using this tool, you can follow the detailed instructions below –
- If you don’t have the recent QB Tool Hub version, download and install QuickBooks Tool Hub (1.6.0.5) and launch the program on your computer.
- Once the program runs, go to the Company File Issues section to run the QuickBooks File Doctor tool and let the process begin.
Once the tool stops, you must reopen QuickBooks and try to access your company file to check the status of the error code. If QuickBooks Desktop error 6155 0 still appears, you can follow the steps given in the next solution to address it.
Troubleshooting Step 3: Change the Attribute of the QuickBooks Company File
If users only have limited access, which means that the access type is read access only, they cannot perform any functions on the company file. This can be a major trigger for the 6155 error, which can be resolved by editing the file properties as follows –
- Navigate to the QuickBooks installation directory and right-click the company file.
- Select Properties and unmark the Read-Only checkbox.
- Click Apply and then hit OK.
- Try opening the company file once again from the QuickBooks Desktop app.
Once done, rerun QuickBooks Desktop and check if the error is dismissed; otherwise, go to the next troubleshooting solution.
Solution 4: Try Suppressing QB Desktop While Opening the Company File
If you aren’t able to open the company file with the conventional method, try suppressing the application in the following manner while opening it –
- Start by holding the Ctrl and Shift keys simultaneously while double-clicking the QuickBooks Desktop icon and then wait for the No Company Open window to emerge.
- Once the window opens, ensure QuickBooks Desktop is up-to-date, and try accessing your company data file.
If you can’t access the file even when QB is suppressed, try repairing the program using the next solution.
Solution 5: Repair QuickBooks
Repairing QuickBooks is the next alternative to address QuickBooks error message 6155. To run a program repair process, you must ensure you have the latest QB Tool Hub and follow the steps below –
- In the QB Tool Hub, move to the Program Problems section and select Quick Fix My Program to initiate a program repair process.
- When the tool stops, check if QuickBooks is repaired by rerunning the program, then access your company file to check the status of the error.
- If QB error 6155 persists, you must use the QuickBooks Install Diagnostic tool from the Installation Issues section to scan and fix the installation problems in the app.
After the tool stops, open QuickBooks Desktop again, but if you can’t access the company file, move to the next solution to eliminate the error message.
Troubleshooting Step 6: Reinstall QuickBooks Using QuickBooks Clean Install Tool
If the repair process mentioned above doesn’t fix the error code, you can try using a fresh version of the app. Use the QuickBooks Clean Install tool to remove the current version and install a new QB version that is free of installation issues.
Once QBDT is activated, run the program and try accessing your company data file to check if the error has been removed. If you still encounter QuickBooks error 6155 0, move to troubleshooting solution seven below to address it.
Solution 7: Access the Company Data File from Another Location on the PC
You might be unable to open the file if the current file folder that stores it is damaged or corrupted. Thus, try accessing the company file from a new folder on your PC to get the error resolved –
- Right-click an empty space on your desktop screen, then choose New to create a New Folder and go to the current company file location.
- Right-click the company file, choose the Copy option (Ctrl + C), and head back to the new folder.
- Right-click anywhere in the folder, click the Paste option (Ctrl + V), and hold the Ctrl and Shift keys while double-clicking the QB icon to access the No Company Open screen.
- Further, choose Open or Restore an Existing Company, click Open a Company File, and hit Next.
- Go to the Desktop file where you have copied the new folder, choose Open, and check if you can access the company file.
If the file is still inaccessible and the 6155 error persists, move to the next solution.
Solution 8: Edit the .ND and .TLG Configuration File Names
Renaming the Network Data and Transaction Log files in the following manner can help fix the company file access error in QB –
- Start by going to the folder containing your QuickBooks company files via this default location: C:\Users\Public\Documents\Intuit\QuickBooks\Company File.
- Find the .ND and .TLG files, right-click on the file names and choose to rename them by adding .old at the end.
- For instance, the qbw.tlg file will now be qbw.tlg.old, then hit Yes to confirm and apply the name modifications.
After renaming the QB configuration files, check the status of the company file error and move to the next solution if it persists.
Solution 9: Terminate the QB Desktop Processes
As a last resort, you can try terminating all the QuickBooks processes with the .EXE extensions, then relaunch the company file as shown below –
- Ensure to log in as a Windows administrator on your PC, then proceed by launching the Task Manager (Ctrl + Shift + Esc).
- Next, press Q on the keyboard to highlight all the QuickBooks-related processes, and choose these processes- qbw32.exe, qbupdate.exe, and qbdbmgrn.exe.
- Right-click each of them, hit the End Process button, and then launch your QB Desktop once all the processes are terminated.
Now, try accessing your company data file to ensure error code 6155 in QuickBooks is successfully removed.
We hope this detailed guide helps you navigate through the company file access problems with ease. However, if these solutions are unsuccessful in resolving QuickBooks error 6155, you can seek professional assistance from our QB team. You can contact our dedicated experts at 1.855.738.2784 to get the best solutions to all your QB-related queries and concerns.
Common User Questions
Is it important to create a company file backup before fixing QB error 6155?
It is highly recommended that you back up your company file regularly to reduce the chances of losing essential data. However, you must take another backup version before troubleshooting this company file error to be on the safe side.
Are there any other methods to resolve the company file access problems in QB?
Yes, apart from the troubleshooting solutions above, you can try restoring the recent company file backup. Moreover, you can use the Verify and Rebuild Data tool to fix the data integrity issues or use the ADR tool to recover the corrupt company data in QB.
Can running an anti-virus scan help fix QuickBooks error 6155?
Yes, as one of the causes of this kind of QB error is a virus or malware attacking your operating system, you can scan your PC in the following way to overcome the error:
– First of all, you should go to Windows Security, find the Virus & Threat Protection section, and, in the latter, click the Scan options.
– Select Microsoft Defender Antivirus (offline scan), click Scan Now, and initiate the malware scan process.
– The Microsoft Defender scan can take several minutes to run, and once your PC restarts, reopen your Windows Security settings.
– Now, select Virus & Threat Protection, go to Protection History, and the Microsoft Defender scan will automatically detect and eliminate malware infections.
Edward Martin is a Technical Content Writer for our leading Accounting firm. He has over 10 years of experience in QuickBooks and Xero. He has also worked with Sage, FreshBooks, and many other software platforms. Edward’s passion for clarity, accuracy, and innovation is evident in his writing. He is well versed in how to simplify complex technical concepts and turn them into easy-to-understand content for our readers.