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Quickbooks Save as PDF not Working? Here’s How to Resolve it

Quickbooks Save as PDF not Working

QuickBooks Save as PDF not working is a common issue reported by users. When you update to Windows 10 and prompt QuickBooks to generate PDFs for you, that is when it appears. The issue displays error messages such as “QuickBooks could not save your form as a PDF file.” The other one is, “Your forms were not sent because QuickBooks could not create the necessary PDF files.” QuickBooks provides the QB Print and PDF Repair Tool to resolve common printing errors, which sometimes fails to resolve this issue. In the blog, we give you the method to resolve Quickbooks Save as PDF not Working error. The solution mentioned further in the article is helpful when QuickBooks Print and PDF Repair Tools did not fix the error.

Are you Getting Errors Saving QuickBooks Data to PDF Files? Call  Number +1- 855 738 2784 for Help and Troubleshooting Assistance

Detailed Description of Quickbooks PDF Generation Message

Following is the detailed description of Quickbooks form to PDF generation error:

QuickBooks PDF Generation Message

QuickBooks PDF Generation Message 


QuickBooks could not save your form as a PDF file.


-Do one or more of the following:

-Try saving the form again.

-Close all other open programs and then try to save the form again.

If the form does not display correctly in print preview, this could indicate a printing problem.

Why Upgrading to Windows 10 Leads to Quickbooks PDF Generation Error?

The function that worked fine earlier is now triggering QuickBooks PDF Generation Error after upgradation? When a user installs or upgrades to Window 10, a new Microsoft XPS document writer device gets added to the system configuration. It attaches to the default port, “PORTPROMPT.” This causes conflicts, and eventually, QuickBooks save as PDF not working error arises. So let us look at the technical team suggested steps for resolving the error QuickBooks report to PDF not working error without using QuickBooks Print and PDF Repair Tool.

The Tried and Tested Way to Avoid Exporting Quickbooks Data to PDF Error

  1. Click the Windows Start button.
  2. Type “Print Management” in the Search Programs and Files search box.Windows Print Management
  3. Press Enter and click the Printmanagement program that appears at the top.
  4. The Print Management window opens up. On the left side of the window, expand Print Server.
  5. Click on the name of your PC and select Printers.
  6. Delete the Microsoft XPS Document Writer by right-clicking on it. The writer might have caused Exporting QuickBooks Data to PDF Error.Delete Microsoft XPS Document Writer

To add a new printer, go through the following steps:

  • On the empty space below the printers, right-click and navigate to Add Printer.Add Printer from Windows Print Management
  • The Network Printer Installation Wizard opens up.Add Printer Wizard
  • Click on Create a New Port and add a new printer.Create New Printer Ports
  • From its drop-down list, click on Local Port.Add Printer to Local Port
  • In the Enter a Port Name text bar, type XPS.Enter Port Name for Printer
  • The Printer Driver window has the option of Installing a new driver.Install the Printer Driver
  • Click Have Disk and move to new downloaded Microsoft XPS Document Writer driver location. Select the driver’s inf file.
  • You will be asked to enter the name of the printer. Here, you need to type “Microsoft XPS Document Writer.” Make sure you type it as it is, without the double quotation marks.
  • Finally, Click on Next and to complete the task.
  • Restart your computer and get back to QuickBooks. Create a PDF to see if the error QuickBooks Save as PDF not Working is resolved.

Launch QuickBooks Print and PDF Repair Tool from QuickBooks Tool Hub

  1. Get QuickBooks Desktop Tool Hub downloaded on your system and install it using the relevant options.
  2. Run the Tool Hub Program and open the Program Problems tab.
  3. Select QuickBooks Print & PDF Repair Tool and let it run to fix the print-related errors and issues in the QuickBooks Desktop program.

The steps to resolve the “Quickbooks Unable to Create a PDF File” issue works when it’s rooted in the above cause. If the problem lingers on, the reason for “Quickbooks Save as PDF not Working” might be different. Contact the support team at +1- 855 738 2784. They provide an in-depth report into your issue and later solution to it.

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