Before directly hopping into the troubleshooting section, let us first discuss what QuickBooks Web Connector is. To enable data sharing between QuickBooks Desktop and online applications hosted on the web, Microsoft has developed a Windows application called QBWC (QuickBooks Web Connector). Web Connectors can integrate with any QuickBooks Desktop application that uses QuickBooks SDK or QB POS SDK. This free-to-download software is available on Intuit’s Developers website and is available to everyone. Like every other application, Web Connectors also encounters errors, and one such error is QuickBooks Web Connector Error QBWC1085 or Exception Type Error: Unknown name. Follow the complete article to learn more about this error and its easy troubleshooting method.
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What is QuickBooks Web Connector Error QBWC1085?
QuickBooks Web Connector error affects the Desktop version of QuickBooks Enterprise Solutions, and once a user encounters Web Connector error, QuickBooks cannot exchange data from any third-party web-based application. Web Connector error appears when the log file named QWCLOG.TXT gets damaged or corrupt. You might see different error message descriptions on your screen once you encounter the QBWC1085 error.
QBWC1085: QuickBooks was unable to write on the log file. QuickBooks will open without writing on the log file.
QBWC1085: There was a problem with the log file. QuickBooks Web Connector will continue without the log file.
Exception Type Error: Unknown name
NOTE: If you are not using any third-party Web-based applications with QuickBooks, then you can disable Web Connector from the list of automatic startup programs to avoid web connector-related errors.
Follow the steps below for deleting QuickBooks Web Connector
- Log in with an admin account on Windows.
- Open Windows File Manager and navigate to C:\ProgramData\ Microsoft\ Windows \Start Menu\ Programs\ Startup.
- Find and delete QuickBooks Web Connector from the folder.
- Restart Windows and try using QuickBooks online applications.
Click HERE to download QuickBooks Web Connector for Windows.
Steps to Fix QBWC1085 Web Connector Error
Before following the troubleshooting steps, ensure that you can see the Web Connector program under the automatic startup programs list and is running in the background process. Follow the steps below to enable the Web Connector.
Enable QuickBooks Web Connector
- Press Windows + R key on the keyboard and type MSConfig in the Run window.
- Hit OK and click the Startup tab.
- Now find and checkmark the QuickBooks Web Connector program in the list.
- Click Apply and OK.
- Restart Windows.
- After restarting, the Windows follow the next troubleshooting step.
Rename QWCLOG.TXT File
Corruption in the QuickBooks Web Connector file (QBWCLOG.TXT) is an apparent reason for getting issues with QuickBooks Web Connector. With the instructions below, we will rename the QBWCLOG.TXT file to prompt QuickBooks Web Connector to create a new one resolving the error QBWC1085.
- Right-click the small QuickBooks Web Connector icon from the taskbar and select Exit.
- Open Windows File Manager and navigate to C:\ ProgramData\ Intuit\ QBWebConnector \log folder.
- Right-click the QWCLOG.TXT file and select Rename.
- Rename it to QWCLOGOLD.TXT and save it.
- Now restart the Web Connector application.
- Reboot your computer and open QuickBooks again.
- Try using an online application that you have integrated with QuickBooks.
There are many other variations of QBWC errors or the Web Connector errors that you can face, and each error has a different troubleshooting method. In case if you are still getting QuickBooks Web Connector error QBWC1085 even after following the troubleshooting method mentioned in this article or if you are getting a different Web Connector error, then we suggest you get in touch with us at our Number +1- 855 738 2784 for help.