In today’s computing landscape, the performance of your accounting application plays a vital part in overall business management. You may have heard about “QuickBooks Running Slow” or maybe even experienced this annoying trouble that leaves you helpless and restrict to perform various tasks both online and off-line. A slow QuickBooks means lost productivity and time spent identifying the solutions. There are certain factors that triggers QuickBooks Desktop performance issues and pushes you to wonder, “Why is my QuickBooks Slow.” If your QuickBooks Desktop is taking forever to open, then this article will help you eliminate the problem for you.
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Types of QuickBooks Desktop Performance Issues
There are several types of issues that usually occur when QuickBooks takes longer than usual to open. QuickBooks Desktop performance issues can generally be classified into two different categories. First, where QuickBooks loads very slowly on startup and the second where QuickBooks doesn’t respond to any action performed by the user. Following are some of the most common types of QuickBooks performance issues that you might experience:
- QuickBooks doesn’t respond while opening a company file in multi-user mode.
- POS got stuck while using QuickBooks Point of Sale.
- QuickBooks Desktop freezes while entering transactions or exporting reports.
- While updating, rebuilding, or backing up data, a blue circle continue to spin.
- QuickBooks does not respond to any command.
NOTE: The above-mentioned performance issues not only impact QuickBooks Desktop pro but also the other versions of QuickBooks like premier, enterprise, accountant and Point of Sale.
What Factors Impacts QuickBooks Efficiency?
Following are some of the usual reasons that impact the performance of QuickBooks Desktop application:
- Outdated QuickBooks Desktop.
- Your computer system does not meet the minimum requirements to run QuickBooks Desktop.
- Corrupt/damaged or deleted QBWUSER.INI file.
- Corruption in the local hard-disk or the storage device where the company file is saved.
- Corrupt Windows operating system files or incomplete or partial QuickBooks installation.
- If the company file is too large.
- There is data damage on your company file.
IMPORTANT: Follow Windows related troubleshooting first from this article if you are experiencing performance issues with other Windows applications as well. Slow performance of some other Windows applications indicates that the problem is more likely related to your computer’s hardware or software.
Follow the Solutions to Improve QuickBooks Desktop Performance
Solution 1: Update QuickBooks Desktop Application
Follow our article “How to Update QuickBooks Desktop to the Latest Released Version” for detailed and step-by-step instructions on installing QuickBooks Desktop updates.
Solution 2: Rename QBWUSER.INI File
- Open Windows File Manager by pressing Windows + E keys on desktop.
- Navigate to C:\ ProgramData\ Intuit\ QuickBooks folder.
- Make sure Windows is set to Display Windows Hidden Files.
- Locate and right-click QBWUSER.INI file.
- Select Rename and add .OLD at the end of the file name.
- Save the file name and try to run QuickBooks Desktop once again.
- If QuickBooks is still running slow, then follow the next troubleshooting step.
Solution 3: Verify the Windows System Configuration
Following is the minimum system requirement that needs to be fulfilled in order to run QuickBooks Desktop efficiently:
- Core 2 Duo Intel processor 2.4 GHz minimum or any upgraded version.
- 4 Gigabytes of RAM.
- 5 Gigabytes of free disk space after installation.
- Optical Drive or connectivity to the internet.
- 1280 x 1024 Screen resolution.
- US version of Windows that must be either Windows 10, 8.1 or 7.
- Installation on a server requires Windows Server 2016, 2012 R2, 2011, or 2008 R2 SP1.
Solution 4: Repair Damaged or Corrupt QuickBooks Company File
- Run QuickBooks Verify/Rebuild Data Utility to repair damaged QuickBooks Desktop company file.
Solution 5: Verify Company File Size
- Navigate to the QuickBooks company file folder and right-click the company file.
- Select Properties and check the file size.
- If you are using QuickBooks Pro and company file size is more than 150 MB, then you need to use QuickBooks Condense Data Utility to reduce the file size.
- The same implies when you are using QuickBooks Enterprise, and the company file size exceeds 1 GB.
- To condense company file, open QuickBooks and click the File tab.
- Select Condense Data from under the Utilities section.
- Put a checkmark next to the “Keep all transactions, but remove audit train info to date” option.
- Click Next and wait until the “Your company file has been successfully condensed” message appears.
- Click Close and run QuickBooks one again. In case if QuickBooks is still loading slowly, then follow the next step.
Solution 6: Reinstall QuickBooks Desktop
- Download QuickBooks Tool Hub from official Intuit website or click here to download the Tool Hub app.
- Open the setup file from the downloads of your computer and follow the on-screen prompts to finish the installation.
- Run QuickBooks Tool Hub from the desktop of your computer using the application icon.
- Click the Program Installation Issues tab and click QuickBooks Clean Install Tool.
- Run the tool to install a fresh copy of QuickBooks Desktop application.
- Use QuickBooks Clean Install Tool and reinstall QuickBooks Desktop application on your Windows computer.
Solution 7: Repair or Reinstall Windows Operating System
For detailed instructions on repairing damaged Windows installation follow article How to Repair a Windows Operating System Installation. If repairing Windows did not help, then you will need to reinstall the Windows Operating system. Contact your IT support for Windows reinstallation.
If none of the troubleshooting steps help you rectify the “QuickBooks Running Slow” issue, then there might be chances that your computer’s hard drive has got corrupt or damaged. You can contact your local IT manager or call Support at +1- 855 738 2784 for immediate help and assistance.