Last Updated on March 21, 2025
Are you constantly disturbed by the presence of QuickBooks Error 30159 during payroll subscription? If yes, then you must know that there is something wrong with the file configuration. The error occurs when you are validating the payroll subscription or installing the feature. As this error impacts the QB payroll service, it must be removed on a priority basis. Most probably, you might have a misconfiguration in important company files. But you do not need to worry about this. We have got the best solutions to fix the payroll error 30159 in QuickBooks. We will be assisting you with the step-by-step solution to fix the error.
Are you unable to fix the QuickBooks payroll error 30159? You can speak to our dedicated experts by dialing our toll-free number 1.855.738.2784. These Accounting Helpline Experts are all well-trained to understand your concerns and help you fix the software update issues instantly.
What Does QuickBooks Error 30159 Mean?
QuickBooks Error 30159 is a payroll error that occurs due to incorrect file configuration in the operating system or while a user attempts to add an existing payroll subscription to the QuickBooks payroll account. This error might also be triggered as a result of system files being misconfigured in Windows. In simple terms, QuickBooks payroll error 30159 occurs while you are operating Windows-compatible software.
Error Number | 30159 |
Error Name | QuickBooks Error 30159 |
Error Description | Error 30159: QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience. |
Developer | Inuit Incorporation |
Application | QuickBooks Desktop |
Affected OS | Windows XP, Vista, 7, 8 |
There are various causes and solutions to this error. Let’s try to know about the signs and symptoms of this payroll error in QuickBooks.
Identifying the QuickBooks Payroll Error 30159 (Symptoms)
Identifying the error becomes important as it is the primary step towards error resolution. You need to identify the errors with their symptoms and impact on your device. The common symptoms of payroll error 30159 in QuickBooks are mentioned below:
- The very first symptom of this error is when it occurs and crashes the running program.
- Also, if the system keeps crashing with this error while running the same program.
- Error message 30159 is displayed on the computer screen repeatedly.
- The system runs slowly or sluggishly.
- The system might get stuck on a particular task/screen.
- The system might be unresponsive.
These were the common symptoms of the payroll error 30159 in QuickBooks. Now, we will understand the scenarios that trigger the error.
Common Causes of QuickBooks Payroll Error 30159
We will help you understand the common causes of error 30159 in QuickBooks Desktop. Some of the common instances where QuickBooks Error 30159 gets triggered are as follows:
- The QB payroll subscription can be deactivated or expired, which is primarily responsible for the 30159 error.
- Critical files, such as the Paysub.ini file in QuickBooks Desktop, are corrupted or severely damaged.
- The user has chosen multiple payroll agreements with the deactivated direct deposit option.
- The service key being used is invalid, or the PSID in the company file is incorrect.
- Your QuickBooks Desktop version is not updated to the current release, and the previous version is producing compatibility problems with Windows.
- QuickBooks has an invalid or erroneous EIN (Employee Identification Number) in its company file.
- There is damage to data within QuickBooks, which can be another cause for the payroll subscription error.
- The credit card and billing information in QB payroll are outdated or incorrect, creating problems when using the function.
These are some of the common causes of the payroll error PS058 in QuickBooks. Now, we shall move to the solutions of the error.
Solutions to Fix QuickBooks Error 30159 Under Payroll
Resolving the payroll error 30159 in QuickBooks becomes important. Otherwise, you won’t be able to upgrade the payroll services in QuickBooks Desktop. For this, you need to follow the simple and quick methods mentioned below:
- Restoring Your System to the Previous Version
- Installing the Windows Update
- Using the Windows File Checker Tool
- Adding EIN to the Company Files
- Editing and Re-entering Product Service Key
- Doing an Error Scan in QuickBooks
- Running Disk Cleanup in Windows
- Reviewing the Payroll Subscription
- Updating QuickBooks to the Latest Version
- Verifying the Credit Card Information
These were some solutions to help you fix the payroll error 30159 in QuickBooks. You can also download the QuickBooks payroll error 30159 repair utility tool to fix the error by repairing the corrupted company files.
Solution 1: Restoring Your System to the Previous Version
Sometimes, this may happen that you have misconfigured some files during the update process. This might cause error 30159 in QuickBooks Desktop to trigger. So, you need to restore your system to the previous versions with the help of the following steps:
- Restart your computer system and log in as System Administrator.
- Press the Start button on your keyboard.
- Then go to the All Programs and press the Restore option.
- Then open a new window, choose Restore My Computer, and press the Next button.
- Select the latest system restore point and again press the Next button.
- Once done, press the Confirmation Window.
- The next step is to restart the system.
- After the successful reboot of the system, you have to download and install the QuickBooks File Repair Tool.
- Tap on the Scan button once the QuickBooks file repair tool is installed.
- Click on the Fix Error button after the scan is complete.
After the Success screen indicates, you must restart your computer system again. If this solution does not resolve your error, you can try implementing the next solution for resolution.
Solution 2: Installing the Windows Updates
The second solution is to install the Windows updates. Sometimes, just updating your operating system resolves the payroll error 30159 in QuickBooks. The steps to install the Windows updates are as follows:
- First, click the Start button on your keyboard.
- Then type Update in the search box and press the Enter key.
- The system will verify for the updates (if any).
- If there are any updates, just attempt to install all of them.
- After the process finishes, restart your computer.
Following this process will help you update your Windows. It can resolve not only payroll-related errors but also other errors. If the problem is still there, proceed to the next solution for resolution.
Solution 3: Using the Windows File Checker Tool
Using the Windows file checker tool can help you resolve the payroll error 30159 in QuickBooks. You can follow the steps below to run the Windows file checker tool:
- Log in as the System Administrator on your computer.
- Press the Windows or Start button on your keyboard.
- Or, you can also press the Windows + R keys simultaneously to open the run box.
- Here, type cmd and then press the Enter key on your keyboard.
- A black screen will appear on your desktop..
- Type sfc/scannow and then press the Enter key.
This process will take a few seconds to finish. After completing the process, follow the instructions on your desktop screen to restore the problem of system file corruption. If the solution does not help, follow the next solution.
Solution 4: Adding EIN to the Company Files
You can also try adding the EIN to the company files to resolve the QuickBooks Error 30159. The steps to add the EIN number to the company files are:
- First of all, log in to your QuickBooks as a System Admin.
- Then, click on the Choose Payroll option.
- Now, the users have to click on Use my Existing Payroll Service.
- A new window named Account Maintenance will open on your desktop screen.
- Then, click on the Add File option.
- Mark the radio button that is labeled Add EIN Number.
Note: It is to be noted that if the radio button is disabled, then it indicates that the user is already subscribed to the EIN Number. - Then click the Next button.
- Take a look at the information and open your QuickBooks.
If adding the EIN number does not resolve the payroll error 30159 in QuickBooks, you can proceed to the following solutions.
Solution 5: Editing and Re-entering Product Service Key
If the above-mentioned solutions did not solve your query, you should edit and re-enter the product service key. This might help you resolve the QuickBooks Error 30159 during payroll update. The steps to edit and re-enter the product service key are as follows:
- You need to first proceed to the employee’s menu.
- Further, opt for the My Payroll service option.
- You now have to click on the manage service key and also click on account/billing information.
- The next step is to find and choose your payroll service key and opt for the Remove tab.
- Once done with that, click on the add tab.
- And also enter your active payroll service key.
Finally, click on the finish button and OK to close the process. If implementing this solution does not resolve your query, you can try the next method.
Solution 6: Doing an Error Scan in QuickBooks
You can perform an error scan in QuickBooks to eradicate the chances of the 30159 error in QuickBooks Desktop. The steps to perform an error scan are listed below:
- You are required to first download the QuickBooks payroll error utility.
- In addition, proceed to install the program.
- You now need to click on the scan and start tab to start the scanning procedure.
- Next, choose QB-related problems once the scanning process is finished.
- At the end, restart your system.
These steps can help you run the error scan and fix the corrupted files to cure the error 30159 in QuickBooks. If this solution has no impact, move to the next solution.
Solution 7: Running Disk Cleanup in Windows
Performing Disk Cleanup will optimize the performance and speed of your computer by removing unnecessary files taking up space on your hard drive. It may also help you fix the 30159 error in QuickBooks. Below are the steps to do a disk cleanup:
- Under this procedure, you have to clean the temporary files by pressing the Start button.
- After completing that, press the Enter key.
- Select the drive you wish to clean.
- Also, click the OK option.
- The next step is to select and delete all the unnecessary files, and then click on the OK option.
- Now, check the clean-up system files in Disk Cleanup.
- Choose the types of files and click on the OK button.
This would delete all the unwanted files from the system, create additional space required, and help you fix the payroll error 30159 in QuickBooks.
Solution 8: Reviewing the Payroll Service Subscription
This step will help you check if your current payroll subscription is active. Since an inactive subscription can be a reason for QuickBooks payroll error 30159, you must review it using the steps below.
- You must first close QuickBooks and the company files.
- Soon after, restart the system.
- Launch QuickBooks and click on Employees.
- Select the My Payroll Service option and then Manage Service Key.
- Review the Service Name and Status options, which must say Active.
- Click on Edit to check your service key number. If you see the key is incorrect, make the required changes and click on Next.
- Unmark the Open Payroll Setup box.
- Click on Finish.
The payroll update should start downloading after the above details are updated. If you still see the QuickBooks payroll error 30159, move to the next solution mentioned below.
Solution 9: Updating QuickBooks to the Latest Version
When QuickBooks is outdated, various error codes are common, especially error 30159 in QB. Therefore, our experts suggest updating QuickBooks to tackle payroll errors. The steps for updating QuickBooks are mentioned below:
- First, close the open company files and the QuickBooks Desktop application.
- Next, click on the Start button and look for the QuickBooks Desktop option in the list.
- After you have found QuickBooks, right-click on the icon and click on Run as administrator.
- This command leads to the No Company Open screen.
- Select the Help menu.
- Click on Update QuickBooks Desktop.
- Now, use the Options tab and choose Mark All.
- Select the Save option.
- Hit the Update Now tab and then the Reset Update checkbox.
- Finally, use the Get Updates button and let the process complete.
You must close and reopen QuickBooks Desktop. On your screen, click on the Yes option to bring the updates to effect, and restart your system. If the error does not go away, try the next solution.
Solution 10: Verifying the Credit Card Information
You also need to verify the payment sources, like credit card information, to rectify the payroll error 30159. Here are the steps to verify the Credit Card information in QuickBooks Desktop and QuickBooks Online.
For QuickBooks Desktop
The steps to verify the credit card information for QuickBooks Desktop are as follows:
- Open QuickBooks Desktop, and from the Product & Services window, click the payroll service you are using.
- Under the Billing Information tab, click Edit, which is next to your Payment Method.
- Enter the Correct Payment Details and click Save and Close.
- Make sure to verify all the payroll subscription information.
For QuickBooks Online
The steps to verify the credit card information for QuickBooks Online are as follows:
- Click the Gear icon at the top and select Account and Settings.
- Hit the Billing & Subscription option.
- Click Edit under the Payment Method tab.
- Now edit your credit card information and click Save Changes.
These are the steps to verify and edit your payment sources to fix the possibility of the payroll error 30159 in QuickBooks.
Wrapping It Up!
QuickBooks error 30159 is a payroll error that may arise when QuickBooks cannot confirm the payroll subscription. This error may affect the payroll feature and may arise because of a deactivated or expired payroll subscription status, an outdated QB Desktop version, a wrong service key, or an invalid EIN, etc. You can fix the error with the help of the solutions mentioned in the blog. These solutions are easy and quick to implement.
FAQs
What is QuickBooks Error 30159?
QuickBooks error 30159 is a payroll error that occurs when QuickBooks fails to validate the subscription. The error may also happen during the update of the payroll function, and when the software program cannot identify your username when validating the subscription.
How do I fix QuickBooks Error 30159?
You must restore your system to previous versions, use the Windows file checker tool, add EIN to the company file, and re-enter the payroll service key, or perform QB error scanning to fix the payroll error 30159 in QuickBooks.
What are the causes of QuickBooks payroll error 30159?
An inactive payroll subscription, corrupted or damaged company files, invalid service key, incorrect billing or credit card information, or outdated QuickBooks versions are some prominent causes of the error 30159 in QuickBooks.
Can an outdated QuickBooks be a cause of the Error 30159?
Yes, an outdated QB Desktop can lead to QB error code 30159. If your QuickBooks is not properly updated, it will render it incompatible with the latest Windows OS version, which may impact its functionality, including the payroll service.
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Edward Martin is a Technical Content Writer for our leading Accounting firm. He has over 10 years of experience in QuickBooks and Xero. He has also worked with Sage, FreshBooks, and many other software platforms. Edward’s passion for clarity, accuracy, and innovation is evident in his writing. He is well versed in how to simplify complex technical concepts and turn them into easy-to-understand content for our readers.