QuickBooks Error Loading Transaction – Detailed Troubleshootings

Last Updated on May 7, 2025

Business accounting is a challenging game, and QuickBooks makes it easy on so many levels for its users. It comes up with a plethora of features that automate the generation of reports, filing of taxes and forms, creating invoices and bills, etc. However, a part of it requires manual expertise also from the user side. But users often find themselves caught in an error loop while rowing through QuickBooks. One such case is with the QuickBooks error loading transaction. Whenever a user tries to create an expense or search for one of the payments in QuickBooks Online, the error message shows up on the screen. More on the issue is discussed in the blog below.

If your computer screen is showing QuickBooks error loading transaction, then make no delay in involving an expert to assist you through it. Get one on the line by dialling the Accounting Helpline’s toll-free number 1.855.738.2784 anytime

What are the Reasons behind the QuickBooks Online Error Loading Transactions?

There are multiple reasons why you cannot load transactions in QuickBooks Online. Below are some of them.

1. The user is not using a QBO-supported web browser to open the transactions.
2. The accumulated cache in the browser is weighing down its efficiency.
3. The browser settings are accidentally changed or modified by the user.

What are the Steps to try when QuickBooks is showing the Error Loading Transactions?

If you are also getting the QuickBooks error loading transaction, follow the solutions mentioned below in the exact order given.

Solution 1: Try The Process on a Different Supported Browser

It might be possible that your current web browser is not supported to run QuickBooks Online or is currently facing some issues. In any case, you can try to log in to your QBO account through a different web browser and create the expense. Below is a listicle of the QuickBooks-supported browsers. Also, verify that the web browser is updated with the latest release.

1. Google Chrome
2. Mozilla Firefox
3. Microsoft edge
4. For Mac OS users, Safari 11 or newer

Solution 2: Open an Incognito Window

It might be possible that your browser’s accumulated cache is why you are unable to load transactions in QuickBooks Online. To override it, a simple and easy solution would be to surf in an incognito window where the cache will not affect your web search. Below are given the shortcut keys through which you can open the incognito mode on your preferred web browser.

1. Google Chrome – Ctrl + Shift + N
   
2. Mozilla Firefox – Ctrl + Shift + P
3. Microsoft Edge – Ctrl + Shift + N
   
4. Safari – Command + Shift + N

Solution 3: Clear the Cache of the Web Browser

The long route to make sure that the accumulated cache will not cause any problem in the future is to clear it. Follow the steps mentioned below to effectively remove the cache from your browser.

For Google Chrome

1. Go to Chrome browser and click on the three vertical dots (More) at the top-right corner.
2. Hover over the More Tools drop-down and select Clear browsing data.
   
3. From the Time range drop-down, select All time and un-tick the Cookies and other site data box by clicking on it.
4. At last, select Clear Data.

For Mozilla Firefox

1. Open Mozilla Firefox and click on the Menu button (three horizontal bars).
2. Choose the Settings option and go to the Privacy & Security panel.
3. Click on the Clear Data button and uncheck the box next to Cookies and Site Data.
4. At last, click on the Clear button.

For Microsoft Edge

1. Go to Edge and click on the three vertical dots (Menu) at the top-right corner of the browser.
2. Select Settings and go to the Privacy, search, and services panel.
3. Scroll down to the Clear browsing data section and select the Choose what to clear button.
4. Set the Time range to All time and uncheck the Cookies and other site data checkbox.
5. At last, click on the Clear button.

For Safari

1. Open the Safari application, and from the Safari drop-down menu, select Preferences.
2. Go to the Advanced tab, and at the end of the page, put a check mark against the Show Develop menu in the menu bar.
3. Go to the Develop menu from the main menu bar and click on Empty Caches.

Solution 4: Reset your Browser Settings

The users often make changes to the default settings of a web browser after the request of an application. While the new settings may work for that application, it might cause issues with others like QuickBooks Online. So, try to reset the settings back to their default and open the transactions again.

We are at the end of our blog on the popular topic of QuickBooks error loading transaction. The issue is not complex and can be solved easily through the solutions mentioned in the post. However, it is possible that you may encounter a different issue during or after the troubleshooting. In that case, you can seek assistance from Accounting Helpline’s expert by calling the helpline number 1.855.738.2784 anytime.

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Edward Martin

Edward Martin is a Technical Content Writer for our leading Accounting firm. He has over 10 years of experience in QuickBooks and Xero. He has also worked with Sage, FreshBooks, and many other software platforms. Edward’s passion for clarity, accuracy, and innovation is evident in his writing. He is well versed in how to simplify complex technical concepts and turn them into easy-to-understand content for our readers.