Subscription offers a temporary license to use QuickBooks desktop software, and in rare instances when QuickBooks can’t verify the subscription it gives an error message “QuickBooks subscription has lapsed”. Once you get the “QuickBooks subscription has lapsed” error message you will no longer be able to use QuickBooks and install its updates. As suggested by the error message, updating credit card info and verifying internet connection is not enough to resolve the error and you might need to perform additional troubleshooting to fix the subscription has lapsed error. Following the article, you will learn how to remove subscription expired error message from QuickBooks.
Getting Error Message “Sorry, it looks like your subscription has lapsed, so we couldn’t update QuickBooks” Call QuickBooks Support at (844)-888-4666 for Help
“QuickBooks Subscription has Lapsed” Error Description
Whenever you run QuickBooks or install its updates QuickBooks first verify the validity of the subscription and for any reason if QuickBooks fails to confirm the user subscription for the application it displays error the message “Sorry, it looks like you need a Subscription to Start Using QuickBooks”. Expired subscription is not always the reason you can’t log into QuickBooks there are other causes as well that prompts the subscription has lapsed warning message to display on users screen.
Reasons that Triggers “QuickBooks Subscription has Lapsed” Error
Expired QuickBooks Desktop subscription is the most primary reason that causes QuickBooks subscription has lapsed error message to display, down below we have listed all the other reasons that cause the error:
- Network connectivity issues caused by a misconfigured internet browser or because of a problem with the router.
- Intuit has discontinued the QuickBooks desktop version you are using.
- Because of outdated credit card information, QuickBooks is unable to renew your subscription.
Steps to Verify QuickBooks Subscription
Solution 1: Update Credit Card Info in CAMPS
- Open your web browser and visit http://camps.intuit.com/.
- Sign in to your QuickBooks account and select the Product section.
- Open Product Details and select Billing Information.
- Click Edit and enter the most recent billing information.
- Hit Save and Continue and now open QuickBooks to sync the license.
- Select Manage My License from under the Help tab.
- Click Sync License Data Online.
Solution 2: Delete QuickBooks Entitlement Data Store. ecml File
- Exit QuickBooks Desktop application, right click the Taskbar at the bottom and select Task Manager.
- Right click the QBW32.exe file under the Processes tab and select End Process Tree.
- Click Yes for the confirmation and then open Windows File Manager.
- Navigate to C:\ ProgramData\ Intuit\ Entitlement Client\ v folder and delete Entitlement Data Store. ecml file.
- Open QuickBooks once again and re-register the application.
Solution 3: Install the Most Recent Updates of QuickBooks Desktop Software
Follow our article How to Update QuickBooks Desktop to the Latest Released Version for detailed instructions on updating QuickBooks Desktop to the most recent version.
If QuickBooks still can’t verify your subscription even after following all the suggested troubleshooting steps, then you might need to contact our error support team. Our QuickBooks Error Support Experts have years of experience resolving such subscription related errors and can quickly help you get rid of QuickBooks Subscription has Lapsed error message. Call (844)-888-4666 to get in touch with the experts immediately.