Meeting an error while using different software on different operating systems is usual, and some of these errors can be annoying like QuickBooks Error 6210, 0 that emerges while opening a company file in QuickBooks Desktop. Intuit, however, releases regular updates to get rid of such errors in QuickBooks, but you can still get them if the application is misconfigured or if there are faults in Windows components. With this article, you will learn how to fix QuickBooks Error 6210, 0 and we will explain the reasons that trigger Error 6210, 0 in QuickBooks, so follow the complete article for detailed information.
QuickBooks Error 6210, 0 – Description
QuickBooks Error 6210, 0 arises while using QuickBooks in multi-user mode. The error appears when you try to access the company file hosted on a workstation that is not set up as the server in the network. Once a user encounters QuickBooks Error 6210, 0, error message displays that the company file that you are trying to access is not available and QuickBooks Desktop quits unexpectedly. There are various types of errors that one can face while using QuickBooks in multi-user environment, and you can follow our article Troubleshoot Common QuickBooks Multi-User Mode Errors for detailed troubleshooting instructions.
What Gives Rise to QuickBooks Error 6210, 0
The most common reason to get error 6210, 0 in QuickBooks is accessing the company file from a workstation that is not the server, other than this, there are few more reasons as well that can cause QuickBooks to encounter error 6210, 0 that we have mentioned below.
- QuickBooks Desktop and its additional features are not completely installed.
- Errors are encountered while installing QuickBooks on Windows.
- Computer infections have infected or deleted QuickBooks installation files.
- Windows firewall or third-party firewall is preventing QuickBooks from communicating with other workstations in the network.
Important Points to Consider before Resolving Error 6210, 0 QuickBooks
- Make sure that multi-user is turned on in QuickBooks Desktop that is hosting the company file.
- Update QuickBooks with the latest updates available before troubleshooting.
- Scan your computer with anti-virus and anti-malware to remove any infections from it.
- Make sure that the computer that is hosting the company file is the server and not a regular workstation in the network.
- turn-off Windows firewall and any third-party firewall before accessing the company file in multi-user mode.
Resolution to QuickBooks Error 6210, 0
Troubleshooting Step 1: Download and Run QuickBooks File Doctor
Follow our article Fix Damaged Company File and Network using QuickBooks File Doctor for detailed troubleshooting instructions.
Troubleshooting Step 2: Rename .TLG and .ND Files (If you are using QuickBooks in Single-User mode)
- Open Windows file manager and navigate to the QuickBooks installation directory.
- Locate files with the same name as your company file with .ND and .TLG extensions.
- Right-click these files and select Rename.
- Type .OLD at the end of the file names after the extension (.TLG.OLD).
- Create a new folder on your computer’s desktop and copy QuickBooks files from the installation folder to this newly created folder.
- Now run QuickBooks and open the company file from this newly created folder.
Troubleshooting Step 3: Rename .ND and .TLG files and Restart QuickBooks Database Server Manager (For Multi-User Mode)
- Follow the steps mentioned above and rename .ND and .TLG files.
- Press Windows + R and type services.msc in the Run window.
- Press Enter and locate QuickBooks Database Server Manager service from the list (QuickBooksDB28, QuickBooksDB27, QuickBooksDB26, or QuickBooksDB29)
- Right-click the service and select Restart.
- Once the service restarts try to open QuickBooks company file once again.
Troubleshooting Step 4: Reinstall QuickBooks using Clean Install Tool
- First, make sure to take a backup of your QuickBooks data.
- Download QuickBooks Clean Install Tool.
- Double-click QuickBooks_Clean_Install_Utility.exe file from the downloads.
- Choose the option I Accept on the license agreement and hit Continue.
- Select the version of QuickBooks that you are using and click OK.
If you are still getting error 6210, 0 while opening the company file in single-user or multi-user mode, then it might be because of the damage in the company file and to fix the issue we need to repair the company file. You can get in touch with us at our QuickBooks Desktop Technical Support Number (844)-888-4666 for support.