Intuit regularly releases QuickBooks updates to make it free from errors and common bugs that appear in the application during various operations. However, QuickBooks as like other application that runs on Windows heavily relies on proper functioning of Windows components and its resources. If there are some glitches in Windows or QuickBooks settings then there you might face errors. Error 6130 is one such error that arises while opening the company file and blocks a user’s from accessing the company file. Error 6130 can adversely affect your system performance, and if proper troubleshooting is not performed, there are chances of losing your crucial QuickBooks Company file data.
What is QuickBooks Desktop Error 6130?
QuickBooks can be used in Multi-User mode where you can host the company file on a server, and multiple users can access it in the network. When a workstation tries to access the company file in the network and the file is not available or corrupt on the server then error 6130 is triggered, and QuickBooks gives an error message “QuickBooks is trying to access the company file but cannot contact the database server”. There are few more reasons that cause the error 6130 to evolve in QuickBooks, and we have listed all of them further in the article.
What Cause QuickBooks to Display Error Code 6130
- The company file that the user is trying to access is damaged or corrupt.
- QuickBooks Desktop on the client’s workstation is outdated, and the company file is created using an upgraded version of QuickBooks Desktop.
- Errors in the network configuration also cause Error Code 6130 to appear on the user’s screen.
- Windows firewall is preventing the QuickBooks Desktop application from accessing the required network ports.
- Outdated windows features also causes error 6130 in QuickBooks.
- QuickBooks Database service is required to run QuickBooks in Multi-User mode and if this service is not running on the server then it cause error 6130 in QuickBooks Desktop.
- Damaged network data and transaction log files.
Crucial Steps before Troubleshooting Error 6130
- Make sure to install the latest updates of QuickBooks Desktop on the server and the client’s workstation.
- Take a secure backup of your company file before following the troubleshooting.
- Install the latest updates of your Windows.
- Download QuickBooks File Doctor on both workstation and server to repair any damage in the network and the QuickBooks company file.
Troubleshooting Steps to Fix QuickBooks Error 6130 Opening Company File
Troubleshooting Step 1: Fix Damaged Network and Company File
- For detailed instructions, follow our article on How to Fix Damaged Company file or Network using QuickBooks File Doctor.
Troubleshooting Step 2: Rename .ND (Network Data) and .TLG (Transaction Log) File
- From Windows File Manager navigate to the QuickBooks installation folder.
- Usually, the folder is located at C:\ Users\Public \Public Documents \Intuit\ QuickBooks\.
- Look for the files with the same name as your company file but with .ND and .TLG extension.
- Right click the file and select Rename.
- Add .OLD at the end of the file name, e.g. (CompanyFileOLD.TLG and CompanyFileOLD.ND).
- Save the file name and open QuickBooks again to access your company file.
Troubleshooting Step 3: Restart QuickBooks Database Service on the Server
- Press Windows + R on your server computer to open the Run window.
- Type services.msc and press Enter.
- From the list of services search for QuickBooksDBXX service, (XX denotes the version of your QuickBooks Desktop software).
- Select the service and click Start from the left side panel.
- Try to open the company file now and if the problem persists and you are still getting the error 6130 then follow the next troubleshooting step.
Troubleshooting Step 4: Perform a Clean Installation of QuickBooks
If none of the troubleshooting steps helps then as the ultimate solution, we are required to reinstall QuickBooks Desktop on the client’s workstation. Make sure to keep the software registration information ready with you like the product code and the login information, as you will need it after reinstalling the application. For detailed instructions, follow troubleshooting step 4 from our article on QuickBooks Error 6155 0.
If you are familiar with Windows troubleshooting then you can quickly get rid of error 6130 by following the troubleshooting instructions mentioned above in the article but in case if you are unable to apply the solution and want an expert to help you rectify the error 6130 then you can call our QuickBooks Desktop Helpline Number (844)-888-4666 for instant support.